Ibs
Rathausstrasse 56,
Hohr-grenzhausen, 56203,
Germany
Hohr-grenzhausen, 56203,
Germany
49 26249180 0
Professional Services
Ibs
List of Software Implementations where Ibs is Reseller or System Integrator
Ibs, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Ibs collaboration with software players such as Enghouse Interactive, Marand and empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Ibs is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Ibs | Enghouse Interactive | Enghouse Interactive Outbound Communications | Call Center | CRM |
| Ibs | Marand | Marand CRM | CRM | CRM |
List of Software Implementations where Ibs is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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Minnco Credit Union | Banking and Financial Services | 60 | $7M | United States | Enghouse Interactive | Enghouse Interactive Outbound Communications | Call Center | 2015 |
In 2015, Minnco Credit Union deployed Enghouse Interactive Outbound Communications, implementing Enghouse Hosted SmartDial as its outbound solution for collections. The engagement is categorized under Call Center and was scoped to support the credit union's collections and finance business functions.
The implementation configured Hosted SmartDial capabilities typical of outbound contact center solutions, including hosted autodialing, campaign and list management, outbound email outreach and response tracking, and operational reporting to support collections workflows. Enghouse Interactive Outbound Communications was instrumented to manage campaign schedules, prioritize contact lists, and capture inbound email responses tied to specific delinquency campaigns.
The deployment was delivered in the United States with implementation partner IBS, and rollout focused on operationalizing collections team workflows within Minnco Credit Union. Governance and process alignment were coordinated with the partner and internal collections stakeholders to standardize outbound campaign execution and reporting.
Outcomes cited in the customer testimonial include roughly 50 email responses per week and a reported 50 percent reduction in 15–30 and 30–60 day delinquency, as a result of using the Hosted SmartDial outbound communications solution.
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Moscow Department of Information Technology Russia | Government | 500 | $3.2B | Russia | Marand | Marand CRM | CRM | 2012 |
In 2012, the Moscow Department of Information Technology Russia engaged Marand and systems integrator Ibs to supply the Think!Med/Think!EHR platform as the backbone for the Moscow City e-Health program. Marand CRM is referenced here as an inferred Marand application, labeled as CRM, reflecting Marand's broader enterprise software portfolio rather than an explicitly documented CRM deployment in the original e-Health announcement.
The documented deployment scope covered roughly 11 million residents and about 130,000 clinical and administrative users across hundreds of institutions, indicating citywide, multi site operational coverage. Where Marand CRM is inferred to have been used alongside Think!Med/Think!EHR, category aligned CRM capabilities would typically include contact and case management, patient outreach and engagement workflows, referral and appointment coordination, and role based access tied to clinical identities. These functions align with CRM functional terminology and support administrative and patient relationship workflows adjacent to core EHR processes.
Integration and governance signals are explicit for the Think!Med/Think!EHR backbone, with Ibs positioned as the systems integrator for platform delivery, implying centralized municipal IT oversight and clinical governance to manage data flows and access across institutions. Because Marand CRM is an inferred component rather than an explicitly stated product in the source, it should be treated as a potential adjunct to the documented EHR architecture for relationship management and administrative coordination within the Marand and Ibs delivered solution.
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IT Decision Makers and Key Stakeholders at Ibs
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Buyer Intent: Companies Evaluating Ibs Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Ibs software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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Ibs System Integrator / VAR Profile
Ibs is a system integrator and technology consulting firm headquartered in Hohr-grenzhausen, Germany, with approximately 225 employees and annual revenues of $25M.
Ibs implements and supports enterprise applications across markets such as CRM.
APPS RUN THE WORLD tracks 2 verified Ibs software implementations across industries and regions, including: Minnco Credit Union where Ibs implemented Enghouse Interactive Outbound Communications, and Moscow Department of Information Technology Russia where Ibs implemented Marand CRM.
Ibs has a strategic VAR/SI partnership with Enghouse Interactive and Marand, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Ibs partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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