Innofactor
Innofactor, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Innofactor collaboration with software players such as Microsoft empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Ruter Dam | Education | 10 | $1M | Sweden | Microsoft | Microsoft Azure Cloud Services | Application Hosting and Computing Services | 2022 | In 2022, Ruter Dam implemented Microsoft Azure Cloud Services for Application Hosting and Computing Services. Ruter Dam is a Swedish membership organization that runs an Executive Development and Mentoring Program for female senior leaders and sought to automate manual administrative workflows and support digital meetings during the COVID-19 pandemic, Innofactor Plc delivered the Microsoft cloud solution to address those needs. The deployment centers Microsoft Dynamics 365 as the core membership management system, supplemented by Modern Workplace capabilities and Azure platform services. Power Apps was configured to provide automated self-service portals, while Power Automate orchestrated workflow automation across administrative processes, enabling configuration without bespoke code. Integrations include connections to third-party systems implemented using custom connectors and Power Automate flows, allowing data exchange and process coordination without hand-coded integrations. Microsoft Azure Cloud Services host the solution infrastructure and support digital meeting capabilities and event registration, centralizing membership administration and master data collection in Dynamics 365. Governance and rollout emphasized rapid time-to-market to sustain program continuity during the pandemic, with Innofactor Plc delivering a production-ready environment that centralized master data and administrative processes. As a result Ruter Dam achieved automated member self-service for profile updates, membership renewals, and event registration, and gained a consolidated overview of membership data to focus more resources on program delivery. | |
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Ruter Dam | Education | 10 | $1M | Sweden | Microsoft | Microsoft 365 | Collaboration | 2022 | In 2022, Ruter Dam deployed Microsoft 365 to modernize membership administration and member-facing Collaboration for its Executive Development and Mentoring Program. The implementation targeted digital meeting facilitation and automated member services to support more than 1,300 alumnae and ongoing program participants. Innofactor designed a Microsoft cloud solution centered on Microsoft Dynamics 365 as the core system, while Microsoft 365 provided the collaboration layer and Modern Workplace capabilities. Functional modules implemented included Power Apps driven self-service portals for membership updates, renewals, and event registration, Power Automate workflows to automate administrative processes, and Azure services to host cloud infrastructure and support digital meetings. Integrations were executed using custom connectors and Power Automate to link Dynamics 365 with third-party solutions, all delivered without writing custom code. The architecture centralized master data in Dynamics 365, with Microsoft 365 collaboration tools enabling distributed meeting workflows and member communication across the organization. Governance and operational scope focused on membership administration and event management for the Ruter Dam Executive Development and Mentoring Program, enabling staff to shift effort from manual processing to program delivery. Innofactor’s short time-to-market delivery preserved business continuity during the pandemic, and centralizing membership management in Dynamics 365 provided a single source of master data for improved operational visibility. | |
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Ruter Dam | Education | 10 | $1M | Sweden | Microsoft | Microsoft Power Automate (ex Flow) | Process Mining | 2022 | In 2022, Ruter Dam implemented Microsoft Power Automate (ex Flow) as part of a broader Microsoft cloud solution, an implementation aligned with the Process Mining category to automate and orchestrate membership administration workflows. Innofactor Plc led the deployment, responding to accelerated needs during the COVID-19 pandemic to replace physical network events with digital meetings and to reduce manual administrative overhead as the organization’s membership base expanded. The deployment uses Microsoft Dynamics 365 as the central system of record for membership master data, complemented by Azure and Modern Workplace components. Microsoft Power Automate (ex Flow) was configured to automate routine administrative processes, while Power Apps capabilities were used to deliver self-service portals where program members can update profiles, renew memberships, and register for events. Integrations in the solution include third-party systems connected through custom connectors and Power Automate flows, built without writing custom code. Operational coverage centers on membership administration and program operations, specifically event registration, membership renewals, and member data management, consolidating master data into Dynamics 365 for a single overview. Governance and process changes focused on centralizing membership management and enabling self-service, which reduced manual touchpoints and supported faster time-to-market for digital meeting capabilities. The implementation enabled increased administrative efficiency and provided a consolidated view of member data, outcomes that were critical for Ruter Dam to continue program delivery during the pandemic. |
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Buyer Intent: Companies Evaluating Innofactor Services
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