Geneva, 1228,
Switzerland
ITSS Global
ITSS Global, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. ITSS Global collaboration with software players such as Temenos empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| ITSS Global | Temenos | Temenos T24 | Core Banking | ERP Services and Operations |
| ITSS Global | Temenos | Temenos Payments | Payment Processing | ERP Financial Management |
| ITSS Global | Temenos | Temenos Financial Crime Mitigation | AML, Fraud and Compliance | TRM |
| ITSS Global | Temenos | Temenos Data Hub | Master Data Management | PaaS |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Alubaf Arab International Bank B.S.C | Banking and Financial Services | 40 | $5M | Bahrain | Temenos | Temenos T24 | Core Banking | 2013 |
In 2013, Alubaf Arab International Bank B.S.C implemented Temenos T24 as its Core Banking platform. The deployment targeted the bank's core account and transaction processing needs and established a single system of record for customer information and teller operations across its Bahrain operations.
The Temenos T24 implementation included configuration of core modules such as customer information management, deposit account processing, transaction posting, and basic general ledger capabilities. Temenos T24 was configured with parameter-driven product definitions and business rules to align with the bank's product catalog and branch processing requirements.
ITSS Global led the setup of the T24 Email and SMS interface, implementing outbound notification workflows for transaction alerts and service messages. The email and SMS interfaces were integrated using SMTP provisioning for email and gateway API integration for SMS, mapped to T24 event triggers and notification templates to automate customer communications.
Governance and rollout included template-driven notification content, role-based administration for message and template changes, and phased testing across branch operations and customer service teams. Operational ownership for Temenos T24 and the Email and SMS interfaces was assigned to the bank's operations and customer service functions, with change control and message auditability established as part of the implementation.
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Alubaf International Bank - Tunis | Banking and Financial Services | 50 | $5M | Tunisia | Temenos | Temenos T24 | Core Banking | 2007 |
In 2007, Alubaf International Bank, Tunis implemented Temenos T24 as its Core Banking platform. The deployment was executed with implementation partner ITSS Global, positioning Temenos T24 as the bank's central transaction processing and customer account system.
Implementation scope concentrated on standard Core Banking capabilities, with configuration work covering deposit account management, loan servicing, general ledger posting, teller operations and customer master data. Temenos T24 was parameterized to support retail and corporate banking workflows and the product catalog required by a small national bank footprint.
The architecture established Temenos T24 as the centralized processing backbone for the bank's front office and back office activities across its Tunis operations. Operational coverage aligned with the bank's organizational structure and internal banking functions, with configuration emphasis on core transaction processing and account lifecycle management.
Governance for the rollout was organized between Alubaf International Bank and ITSS Global, focusing on configuration control, testing gates and staged cutover to the new core. Alubaf International Bank, Tunis is noted as one of a handful of Tunisian banks using Temenos T24 alongside Banque Internationale Arabe de Tunisie, Banque Zitouna and Banque Tuniso Libyenne.
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Banque Populaire du Rwanda | Banking and Financial Services | 1400 | $121M | Rwanda | Temenos | Temenos T24 | Core Banking | 2013 |
In 2013, Banque Populaire du Rwanda implemented Temenos T24 in the Core Banking category. The project targeted the bank’s national branch network and centralized transactional processing and customer account management for a 1,400 employee institution in Rwanda.
Temenos T24 was configured with standard Core Banking modules, including retail deposits, lending functionality, payments processing, general ledger posting, and customer information management. Configuration work emphasized local product parameterization, chart of accounts alignment, and operational workflows, with a named T24 Application Officer responsible for application configuration and day to day parameter governance.
ITSS Global served as the implementation partner and provided systems integration and deployment services, supporting go live coordination and handover to internal operations. The engagement established an application support footprint across branches and back office teams, with the T24 Application Officer coordinating release management, incident handling, and operational runbooks.
Governance for Temenos T24 centered on an application ownership model, defined change control processes, and an internal support escalation path led by the T24 Application Officer. Training and operational documentation were incorporated into the rollout to sustain ongoing configuration management and support for Core Banking operations.
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Banking and Financial Services | 220 | $28M | Swaziland | Temenos | Temenos T24 | Core Banking | 2015 |
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Banking and Financial Services | 1234 | $181M | Netherlands | Temenos | Temenos T24 | Core Banking | 2010 |
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Banking and Financial Services | 40 | $3M | Luxembourg | Temenos | Temenos T24 | Core Banking | 2016 |
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Banking and Financial Services | 450 | $168M | Libya | Temenos | Temenos T24 | Core Banking | 2013 |
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Banking and Financial Services | 600 | $49M | Egypt | Temenos | Temenos T24 | Core Banking | 2025 |
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Banking and Financial Services | 600 | $49M | Egypt | Temenos | Temenos Payments | Payment Processing | 2025 |
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Banking and Financial Services | 600 | $49M | Egypt | Temenos | Temenos Data Hub | Master Data Management | 2025 |
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Buyer Intent: Companies Evaluating ITSS Global Services
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