Irvine, 92618, CA,
United States
Onica by Rackspace Technology
Onica by Rackspace Technology, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Onica by Rackspace Technology collaboration with software players such as Rackspace Technology, Amazon Web Services (AWS) and empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Professional Services | 210 | $24M | United States | Rackspace Technology | Rackspace Artificial Intelligence & Machine Learning | Professional Services | 2021 | In 2021, Brave implemented Rackspace Artificial Intelligence & Machine Learning to operationalize its browser advertising and website classification models, aligning machine learning workflows with its privacy-first browser strategy. Brave, a United States based professional services company with approximately 210 employees, targeted automated model deployment to support 30 million monthly active users and more than 1 million verified publishers within the browser advertising stack. The implementation leveraged Onica by Rackspace Technology and the Rackspace Artificial Intelligence & Machine Learning offering to introduce MLOps Foundations pipelines that standardized model development, training and deployment. Functional capabilities implemented included CI/CD for models, automated training orchestration, model approval and QA gates, and optimized model packaging to enable on-device inference while preserving user privacy. The solution integrated explicitly with AWS platform services, using AWS SageMaker for model training, AWS Lambda to invoke Jenkins endpoints, AWS CodePipeline for CI/CD orchestration, AWS CodeCommit for source control, AWS Systems Manager for perimeter storage, and Amazon S3 for training data storage. The engagement used AWS Jumpstart funding and Onica’s MLOps Foundations architecture pattern to ensure traceable artifact promotion from training to production. Operational scope covered Brave’s data science and DevOps teams, including two data scientists and a DevOps specialist, with Onica training Brave staff on the MLOps framework and deployment troubleshooting. Deployment governance introduced a notification and approval workflow so model training metrics are reviewed and accepted or rejected before production rollout, and the project adapted midstream to rearchitect an NLP model for efficient cloud training under a six week schedule. Outcomes reported by Brave were reduced model training time from several days to six hours, streamlined deployment that moved from multi-day processes to a few hours, and a 50 percent reduction in infrastructure costs through use of AWS spot instances. The implementation impacted advertising prediction workflows, browser performance modeling and publisher monetization pipelines while preserving Brave’s privacy-oriented architecture. | |
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Professional Services | 477 | $55M | Canada | Amazon Web Services (AWS) | Amazon EMR | Application Hosting and Computing Services | 2020 | In 2020, Blackline Safety implemented Amazon EMR on Amazon Web Services, engaging Onica by Rackspace Technology to re-architect its high-volume streaming and processing infrastructure, aligned with the Data apps category. The project was driven by the need to ingest and enrich increased telemetry from G7 wearable devices and to deliver real-time analytics for industrial contact tracing, mapping of gas leaks, and equipment usage reporting. The implementation centers on Amazon EMR as the primary processing layer, with Amazon Kinesis used for high-throughput ingestion, Delta Lake for scalable cohesive streaming and storage, and Amazon Redshift for analytical reporting. Configuration work included constructing a data lake staging and enrichment pipeline, implementing message routing and assembly logic to produce high-value records, and adjusting ingest cadence to support a shift from one message every five minutes to one every ten seconds per device. Operational coverage extended to Blackline Vision data science workflows and to customer-facing reporting use cases across manufacturing, oil and gas, and public utilities. The solution accepted streams from G7 wearable devices via cellular and satellite connectivity and produced outputs for contact tracing visualizations, alert type dashboards, calibration and compliance views, and geospatial reports. Onica assisted with AWS load balancer configuration and online troubleshooting with AWS partners, and helped establish strict user access controls to preserve client data boundaries during rollout. The collaboration enabled rapid deployment of an industrial contact tracing reporting capability and increased data-rate reporting from connected wearables, supporting Blackline Safety's continued delivery of cloud-hosted software and analytics. | |
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Professional Services | 20 | $3M | Canada | Amazon Web Services (AWS) | Amazon EC2 | Application Hosting and Computing Services | 2018 | In 2018 Babbly implemented Amazon EC2 as part of a broader Application Hosting and Computing Services deployment on Amazon Web Services to stabilize a production Kubernetes platform and meet HIPAA compliance for its infant communication application. The engagement addressed a short launch timeline for a closed beta and was executed with Onica by Rackspace Technology to accelerate infrastructure, security, and release automation. The implementation centered on a production ready Kubernetes architecture built on Amazon Elastic Kubernetes Service and supported by Amazon EC2 compute instances and Amazon Relational Database Service for persistent storage. Security and networking components included the ALB Ingress controller, external DNS integration with Amazon Route 53, Amazon Certificate Manager tied to Elastic Load Balancing, and Amazon WAFv2 for web application protection. Intra cluster encryption and pod network security were provided by the Linkerd service mesh, and encrypted file systems and SSL were applied to secure data in transit and at rest. Infrastructure as code and CI CD automation were established using AWS CloudFormation for environment provisioning and Bitbucket pipelines for application deployment, augmented by Onica s Runway tooling to coordinate multi stage deployments and Kustomize based Kubernetes manifests. Monitoring and observability were implemented via Amazon CloudWatch Container Insights with centralized logging to CloudWatch log groups to satisfy auditing and compliance needs. The environment was constructed across multiple availability zones and configured with automated database backups to support operational continuity. Operational governance emphasized least permissive identity and access controls for pod level permissions within Amazon EKS, managed infrastructure as code to replace ad hoc CLI workflows, and documented runbooks developed during working sessions between Onica and Babbly s DevOps engineer. The delivery included handover documentation and training to enable Babbly s small engineering team to operate the environment independently while preserving compliance checkpoints and deployment controls. Outcomes explicitly delivered included a production ready Kubernetes architecture completed in six weeks to meet the launch deadline, automated application deployment pipelines that improved CI CD efficiency, container level monitoring for troubleshooting, and platform scalability and reliability configuration to improve end user uptime. These structural changes positioned Babbly s Amazon EC2 backed Application Hosting and Computing Services platform to meet HIPAA related controls while supporting frequent releases and automated security operations. | |
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Professional Services | 210 | $24M | United States | Rackspace Technology | Onica by Rackspace Technology | Professional Services | 2021 |
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Professional Services | 900 | $500M | Canada | Amazon Web Services (AWS) | Amazon EC2 | Application Hosting and Computing Services | 2017 |
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Professional Services | 170 | $30M | United States | Rackspace Technology | Rackspace Analytics and Business Insights | Professional Services | 2020 |
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Transportation | 600 | $150M | Tanzania | Amazon Web Services (AWS) | Amazon DynamoDB | Database Management | 2019 |
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Transportation | 600 | $150M | Tanzania | Amazon Web Services (AWS) | Amazon Lambda | Apps Development | 2019 |
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Transportation | 600 | $150M | Tanzania | Amazon Web Services (AWS) | Amazon EC2 | Application Hosting and Computing Services | 2019 |
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Transportation | 880 | $439M | Canada | Amazon Web Services (AWS) | Amazon EC2 | Application Hosting and Computing Services | 2017 |
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Buyer Intent: Companies Evaluating Onica by Rackspace Technology Services
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