Austin, 78741, TX,
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Oracle
Oracle, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Oracle collaboration with software players such as Oracle, Put It Forward and ION Investment Group empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Utilities | 400 | $238M | United States | Oracle | Oracle Real-Time Scheduler | Workforce Scheduling | 2016 |
In 2016 Louisville Water Company implemented Oracle Real-Time Scheduler as part of a broader deployment of Oracle Utilities Customer Care & Billing and Oracle Utilities Mobile Workforce Management in Louisville, Kentucky, United States. The rollout targeted customer service and field service workflows and introduced Workforce Scheduling capabilities to coordinate daily field crew assignments and billing workflows.
The implementation configured Oracle Utilities Customer Care & Billing alongside Oracle Utilities Mobile Workforce Management, with Oracle Real-Time Scheduler providing the scheduling engine for real-time dispatch and automated job assignment. Functional modules included customer care and billing processes, mobile workforce job lifecycle management, and a real-time scheduling capability to support automated daily work auto-assignment and field crew orchestration.
Oracle served as both vendor and systems integrator for the program, integrating the Customer Care & Billing and Mobile Workforce Management modules with the scheduling layer to enable coordinated operational handoffs between call center planners and field crews. Operational coverage focused on Louisville Water Company field operations and customer service teams within the Louisville, Kentucky service area.
Governance changes emphasized automated assignment and scheduling workflows to reduce manual dispatch effort and streamline billing event handoffs to customer care. The program delivered reported outcomes including an ~80% reduction in billing-process time and improved daily work auto-assignment for field crews, with Oracle Real-Time Scheduler functioning as the workforce scheduling component driving those operational improvements.
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Retail | 50000 | $18.0B | Kuwait | Oracle | Oracle Retek Store Inventory Management | Inventory Management | 2018 |
In 2018, M. H. Alshaya Co. implemented Oracle Retek Store Inventory Management as part of a broader Oracle Retail cloud suite deployment to create a single view of inventory across its more than 4,000 stores in the Middle East, North Africa and Europe. The project is categorized under Inventory Management and was explicitly targeted at inventory and store operations modernization to support omnichannel fulfillment and more personalized customer experiences.
Oracle Retek Store Inventory Management was configured to provide centralized inventory visibility, real-time stock updates at store level, replenishment orchestration and store operations workflows consistent with Inventory Management best practices. The implementation emphasized end-to-end inventory processes, including automated allocation and stock accuracy controls, to align store-level inventory with omnichannel demand signals.
The deployment was integrated within the Oracle Retail cloud suite, enabling inventory orchestration across point of sale, e-commerce channels and centralized retail services to support unified fulfillment flows. Rollout scope covered retail operations across the companys footprint in the Middle East, North Africa and Europe, positioning inventory as a shared operational service for store operations and commerce teams.
Oracle Consulting Services served as the implementation partner, leading configuration, rollout planning and governance design. Governance focused on centralized inventory policies, standardized store procedures and operational playbooks to support omnichannel fulfillment and consistent customer experience delivery.
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Professional Services | 20261 | $1.6B | United Kingdom | Oracle | Oracle Cloud ERP P2P (Procure to Pay) | Procure to Pay | 2023 |
Ocado Group implemented Oracle Cloud ERP P2P (Procure to Pay) in 2023. The program targeted finance and procurement functions within the UK market and was executed by Oracle Consulting, consolidating procurement and financial processes onto Oracle Cloud ERP. The deployment was scoped to corporate finance and procurement teams and aligned Procure to Pay activities with enterprise planning capabilities.
The Oracle Cloud ERP P2P (Procure to Pay) configuration emphasized Procure to Pay workflows, including requisitioning, purchase order management, supplier invoice processing, automated approval routing, and payment orchestration, to automate financial processes and streamline procurement workflows. Financial modules were configured to enable invoice matching and automated posting to the general ledger, while procurement workflows were instrumented for higher automation and control. The project explicitly integrated ERP transactional data with EPM capabilities to provide unified planning context and transactional visibility.
Governance changes included system consolidation to improve control over procurement spend and to standardize approval and invoice handling processes across the UK operations. The implementation delivered consolidated systems, improved procurement automation, and better decision-making via integrated EPM and ERP capabilities. Operational impact was concentrated on finance and procurement business functions, with rollout and configuration managed by Oracle Consulting.
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Leisure and Hospitality | 1500 | $600M | United States | Put It Forward | Put It Forward Intelligent Automation Platform | Intelligent Process Automation | 2023 |
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Leisure and Hospitality | 840 | $302M | United Kingdom | Oracle | Oracle Cloud EPM | EPM | 2025 |
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Leisure and Hospitality | 840 | $302M | United Kingdom | Oracle | Oracle Cloud HCM | Core HR | 2025 |
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Communications | 1544 | $1.5B | Belgium | Oracle | Oracle MDM | Master Data Management | 2019 |
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Manufacturing | 111 | $10M | United States | Oracle | Oracle Service Cloud (ex RightNow) | Customer Support | 2014 |
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Government | 300 | $90M | Italy | Oracle | Oracle Visual Builder Studio | Apps Development | 2020 |
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Banking and Financial Services | 45 | $6M | United States | ION Investment Group | Reval Cloud Platform | Treasury Management | 2016 |
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Buyer Intent: Companies Evaluating Oracle Services
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