Quebec, G2K 2H6, QC,
Canada
OSF Digital
OSF Digital, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. OSF Digital collaboration with software players such as Salesforce empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| OSF Digital | Tecsys | Tecsys Omni OMS | Order Management | SCM |
| OSF Digital | Salesforce | Salesforce Commerce Cloud | eCommerce | eCommerce |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Retail | 800 | $91M | Germany | Salesforce | Salesforce Commerce Cloud | eCommerce | 2019 | In 2019, Butlers GmbH & Co KG integrated WordPress-driven editorial content into Salesforce Commerce Cloud on its www.Butlers.com eCommerce site by licensing OSF Digital's BlogLINK 2.0. The engagement linked the retailer's content strategy to commerce infrastructure to streamline internal content management and present editorial assets alongside product and promotional information. The implementation deployed BlogLINK 2.0 as an SFRA compatible cartridge certified by Salesforce, enabling blog articles from WordPress to be ingested into Commerce Cloud as Content Assets. Configuration work focused on Business Manager integration, support for multiple blogs and multiple languages, and packaging blog content so it could be managed and surfaced by merchandising and marketing workflows within Salesforce Commerce Cloud. OSF Digital licensed and supported the deployment, integrating WordPress with Commerce Cloud and configuring Business Manager to host the content assets and editorial metadata. Operational scope centered on Butlers' ecommerce organization and marketing and merchandising teams at the Cologne-based retailer, with the integration positioned to feed personalized content into product and category experiences on the Commerce Cloud storefront. Governance changes prioritized centralized editorial workflows inside Business Manager to reduce manual content syndication and to align content publication with commerce promotions. The announced outcomes in the project brief included driving additional website traffic, empowering more personalized customer experiences, improving the customer journey, and enhancing brand image, as stated by OSF Digital and Butlers. | |
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Retail | 300 | $65M | United Kingdom | Salesforce | Salesforce Loyalty Management | Customer Loyalty | 2021 | In 2021, Cult Beauty implemented Salesforce Loyalty Management as its Customer Loyalty platform, driving a formalized loyalty program buildout for retail operations. The effort was led by an internal development lead and a core team of six, with liaison to an external 3rd party Salesforce affiliate and engagement of implementation partner OSF Digital for delivery support. The implementation centered on configuring Salesforce Loyalty Management to support loyalty enrollment, points accrual rules, tier management and reward fulfillment workflows, aligned with business refinement activities. Development work combined business rule definition with technical configuration and API orchestration to capture customer events and translate them into loyalty transactions. The project was executed alongside a SAP CC replatforming initiative, using Amazon SQS for asynchronous integration between the replatformed SAP Commerce Cloud environment and the Salesforce Loyalty Management implementation. This created an event driven messaging layer to decouple commerce events from loyalty processing and to ensure reliable queuing of enrollment and points events across systems. Governance combined sprint based technical development with cross functional business refinement, led by the internal team of six and coordinated with the external Salesforce affiliate and OSF Digital. Rollout and ongoing change control emphasized integrated testing between commerce and loyalty flows and iterative refinement of rules and event mappings before production activation. |
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Buyer Intent: Companies Evaluating OSF Digital Services
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