PC Connection
2 Mews Close Waterford Mews,
Merrimack, 3054, NH,
United States
Merrimack, 3054, NH,
United States
1 603-683-2000
Professional Services
PC Connection
List of Software Implementations where PC Connection is Reseller or System Integrator
PC Connection, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. PC Connection collaboration with software players such as Google empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
PC Connection is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| PC Connection | Microsoft | Microsoft Defender for Business | Endpoint Detection and Response (EDR) | CyberSecurity |
| PC Connection | Google Chromium | Collaboration | Collaboration | |
| PC Connection | Google Chromium OS | Operating System (OS) | PaaS |
List of Software Implementations where PC Connection is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Synchrony | Banking and Financial Services | 20000 | $16.1B | United States | Google Chromium | Collaboration | 2020 | In 2020 Synchrony implemented Google Chromium as part of a Collaboration initiative to enable remote contact center operations across the United States, moving 6,000 contact center employees to remote work during the COVID-19 pandemic. The deployment targeted continuity of customer service capabilities and device management to sustain productivity for contact center teams. The implementation focused on Chrome Enterprise class device management and Chromebook provisioning, applying policy based device enrollment, managed browser configurations, and centralized update controls to support customer service workflows. Google Chromium configurations were tuned to support secure browser sessions, remote configuration of endpoints, and rapid provisioning of user devices consistent with contact center operational needs. PC Connection acted as the systems integrator for procurement and logistics, delivering provisioning and distribution in weeks to meet urgent operational demand. Operational scope was limited to U.S. contact center operations, with primary business functions impacted including contact center customer service and IT endpoint management. Governance shifted toward centralized device provisioning and remote management processes, and outcomes reported included expedited provisioning and simplified remote device management. | ||
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Synchrony | Banking and Financial Services | 20000 | $16.1B | United States | Google Chromium OS | Operating System (OS) | 2020 | In 2020, Synchrony deployed Google Chromium OS and Chrome Enterprise on Chromebooks to convert 6,000 contact center employees to remote work during the COVID-19 pandemic. The implementation used Google Chromium OS, an Operating System (OS), together with Chrome Enterprise device management for rapid provisioning and secure access to customer systems supporting customer service operations in the United States. The deployment emphasized device provisioning and centralized endpoint management, enrolling Chromebooks in Chrome Enterprise and applying policy enforcement, user authentication controls, and browser and extension management. Standard Chrome Enterprise capabilities were used to configure profiles, push security settings, and streamline first time setup so agents could access required applications and customer systems with minimal onsite intervention. PC Connection served as the systems integrator for device procurement and rollout coordination, working with Synchrony to stage devices and enable remote enrollment workflows. Integrations were limited to enabling secure access to existing customer systems, with no additional third party application names disclosed in source materials. Rollout governance focused on rapid staging, phased activation of contact center groups, and operational continuity, with the program enabling full remote work in about three weeks. The implementation preserved service levels and productivity for contact center customer service, outcomes explicitly stated in the deployment report. |
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IT Decision Makers and Key Stakeholders at PC Connection
| First Name | Last Name | Title | Function | Department | Phone | |
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Buyer Intent: Companies Evaluating PC Connection Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating PC Connection software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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PC Connection System Integrator / VAR Profile
PC Connection is a system integrator and technology consulting firm headquartered in Merrimack, United States, with approximately 2685 employees and annual revenues of $3.1B.
PC Connection implements and supports enterprise applications across markets such as Collaboration and PaaS.
APPS RUN THE WORLD tracks 2 verified PC Connection software implementations across industries and regions, including: Synchrony where PC Connection implemented Google Chromium, and Synchrony where PC Connection implemented Google Chromium OS.
PC Connection has a strategic VAR/SI partnership with Google, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing PC Connection partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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