Milan, 20124,
Italy
power2Cloud
power2Cloud, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. power2Cloud collaboration with software players such as Aircall empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| power2Cloud | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | |
| power2Cloud | Google Sites | Web Content Management | Content Management | |
| power2Cloud | Aircall | Aircall | Call Center | CRM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Leisure and Hospitality | 100 | $10M | Italy | Aircall | Aircall | Call Center | 2025 | In 2025, Accademia Italiana Fitness implemented Aircall as its Call Center Software to centralize inbound and outbound voice operations and restore control over agent workflows. Prior to Aircall, the school operated with 36 company cell phones assigned primarily to sales, a distributed model that produced misrouted calls, lost contacts when phones were off, and limited visibility into call performance and quality. The Aircall deployment configured customized call flows and a branded welcome message to route inquiries to administration and sales queues, and it enabled flexible reassignment rules to ensure requests reached the correct person. Aircall features implemented include live call monitoring, call recording, analytics dashboards, and the mobile Aircall app to accelerate agent adoption and support field and remote staff. Implementation was introduced and supported by the systems integrator power2Cloud, which assisted in operationalizing Aircall and configuring AI Assist capabilities. The integration of Aircall AI Assist provided call summaries and sentiment analysis, and managers gained faster access to detailed customer and agent information inside Aircall for training and scheduling decisions, without naming external CRM integrations. Governance and process changes focused on analytics driven coaching, standardized scripts refined through monitored calls, and an onboarding flow for agents to use the new platform. Reported outcomes include clearer performance visibility that enabled script improvements and higher enrollment conversations, increased transparency for students through accurate information and recorded interactions, streamlined operations via customized routing, and time savings from automated call summaries; the organization also plans to use Aircall to activate international numbers as it expands throughout Europe. | |
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Banking and Financial Services | 1500 | $750M | Canada | Aircall | Aircall | Call Center | 2024 |
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Buyer Intent: Companies Evaluating power2Cloud Services
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