Process Factory
Vesterbrogade 149 Bygning 8, 1 sal,
Copenhagen, 1620,
Denmark
Copenhagen, 1620,
Denmark
45 93 95 90 60
Professional Services
Process Factory
List of Software Implementations where Process Factory is Reseller or System Integrator
Process Factory, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Process Factory collaboration with software players such as Sapiens International empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Process Factory is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Process Factory | Sapiens International | Sapiens TIA Claims | Insurance Claims Management | ERP Services and Operations |
List of Software Implementations where Process Factory is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
 |
Forsia Insurance | Insurance | 267 | $308M | Denmark | Sapiens International | Sapiens TIA Claims | Insurance Claims Management | 2017 |
In 2017 Forsia Insurance deployed Sapiens TIA Claims as its enterprise claims platform. The Sapiens TIA Claims implementation established the vendor application as Forsia Insurance's central Insurance Claims Management system for claims intake, adjudication, and customer interaction workflows.
The deployment focused on standard Insurance Claims Management capabilities, including structured claims intake and registration, configurable workflow automation for assignment and approval, document and evidence management, reserve and settlement processing, and integrated reporting for claims oversight. Sapiens TIA Claims was configured to support policy linkage and customer communication flows, reflecting common functional modules for claims lifecycle orchestration and operational case management.
Process Factory served as the implementation partner for the go-live, and the rollout covered Forsia Insurance employees across its Denmark operations. The program included an enterprise-wide cutover event where all employees were gathered for the transition and performed real-environment testing on the first operational day, moving activity out of test environments into production.
Governance and change activities were executed with executive sponsorship, with CEO Frank Abel addressing staff and Insurance Director Jane Sommer Christensen providing operational updates immediately after the weekend transition. The rollout approach emphasized live training, coordinated communications, and staged operational handover to business units responsible for claims processing and customer service.
Forsia Insurance Sapiens TIA Claims Insurance Claims Management is positioned to support improved customer service processes, and company communications noted explicit expectations about the opportunities the new system will create for better customer service in the future.
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IT Decision Makers and Key Stakeholders at Process Factory
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Buyer Intent: Companies Evaluating Process Factory Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Process Factory software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
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Process Factory System Integrator / VAR Profile
Process Factory is a system integrator and technology consulting firm headquartered in Copenhagen, Denmark, with approximately 50 employees and annual revenues of $6M.
Process Factory implements and supports enterprise applications across markets such as ERP Services and Operations.
APPS RUN THE WORLD tracks 1 verified Process Factory software implementations across industries and regions, including: Forsia Insurance where Process Factory implemented Sapiens TIA Claims.
Process Factory has a strategic VAR/SI partnership with Sapiens International, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Process Factory partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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