Prodware
45 quai de la Seine,
Paris, 75019,
France
Paris, 75019,
France
33 9 79 99 97 99
Professional Services
Prodware
List of Software Implementations where Prodware is Reseller or System Integrator
Prodware, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Prodware collaboration with software players such as Prodware, Microsoft and empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Prodware is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Prodware | Microsoft | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management |
| Prodware | Microsoft | Microsoft Dynamics 365 Customer Insights | Customer Data Platform | CRM |
| Prodware | Microsoft | Microsoft Dynamics 365 Customer Service | Customer Support | CRM |
| Prodware | Microsoft | Microsoft Dynamics 365 Customer Voice | Customer Experience | CRM |
| Prodware | Microsoft | Microsoft Dynamics 365 Supply Chain Management | Supply Chain Management | SCM |
| Prodware | Prodware | Prodware Fast Service | CRM | CRM |
List of Software Implementations where Prodware is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
|---|---|---|---|---|---|---|---|---|---|---|---|
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Manutan International SA | Retail | 1985 | $948M | France | Prodware | Prodware Fast Service | CRM | 2018 | In 2018, Manutan International SA deployed Prodware Fast Service as part of a CRM initiative across its French operations. Prodware led the engagement and delivered a Dynamics-based CRM and product data solution to modernise customer-facing processes and product information management. The Prodware Fast Service implementation consolidated customer service workflows and product information management capabilities, with configuration aligned to CRM case management, customer master data and product data orchestration modules typical of a CRM environment. Deployment architecture was focused on the French operational footprint, instrumenting service workflows and product data processes to streamline customer interactions and merchandising updates. Prodware served as the system integrator and implementation partner, responsible for rollout governance, configuration, and reworking service and product management processes across customer service and product teams. Reported outcomes included fewer inbound calls and faster time-to-market, reflecting measurable operational impact on customer-facing functions and product lifecycle coordination. | |
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Eurofeu le Groupe | Manufacturing | 1000 | $112M | France | Prodware | Prodware Fast Service | CRM | 2011 | In 2011 Eurofeu le Groupe deployed Prodware Fast Service, implemented by Prodware as a Microsoft Dynamics AX-based customer support solution. The implementation served as a CRM for field service and customer-support workflows within Eurofeu's service organization in France. The deployment included a custom customer-support SAV module to schedule maintenance visits and to ensure traceability for more than one million extinguishers per year, with functionality to capture service events, schedule technicians, and record maintenance history. Prodware configured the Microsoft Dynamics AX environment to support operational traceability and event-level service records that align with CRM service management practices. Prodware delivered the rollout across Eurofeu's service operations in France, embedding the SAV module into service workflows and SLA management processes. The Dynamics AX customer-support functionality is described as aligning with the Dynamics 365 Customer Service based Prodware Fast Service proposition, indicating continuity of service-oriented CRM capabilities under the Prodware Fast Service name. The project explicitly improved service operations and SLA management for Eurofeu, while maintaining operational coverage for extinguisher maintenance scheduling and traceability at scale. Prodware Fast Service, as implemented via the Dynamics AX customer-support construct, centralized customer-support processes and operational record keeping for Eurofeu's service teams. | |
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Wolters Kluwer Spain | Professional Services | 600 | $180M | Spain | Prodware | Prodware Fast Service | CRM | 2020 | In 2020 Wolters Kluwer Spain began an 18-month program to deploy Prodware Fast Service alongside Microsoft Dynamics 365 Business Central, Dynamics 365 Customer Service and Dynamics 365 Sales for its Legal and Regulatory division. The deployment covered CRM, sales and customer service processes across Spain, organized as a regional implementation for the L&R division. Prodware Fast Service was configured to deliver core CRM capabilities including case management, contact and account management, opportunity management and service case routing, aligned with Dynamics 365 Sales and Dynamics 365 Customer Service modules. The implementation emphasized unified customer records and workflow automation to standardize sales and service handoffs and support consistent customer engagement across channels. Integration architecture linked Prodware Fast Service with Microsoft Dynamics 365 Business Central to synchronize financial and transactional data with front office systems. The integration supported bidirectional data flows between finance, sales and customer service teams to enable coordinated operational processes and shared master data. Prodware acted as the systems integrator for the program, providing project management, technical integration and configuration across the Microsoft Dynamics 365 stack. The 18-month program reduced TCO and improved coordination between finance, sales and customer service. | |
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Distribution | 50 | $11M | France | Microsoft | Microsoft Dynamics NAV | ERP Financial | 2014 |
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Distribution | 72 | $12M | France | Microsoft | Microsoft Dynamics NAV | ERP Financial | 2018 |
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Distribution | 55 | $10M | France | Microsoft | Microsoft Dynamics NAV | ERP Financial | 2015 |
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Manufacturing | 64 | $12M | Portugal | Microsoft | Microsoft Dynamics NAV | ERP Financial | 2010 |
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Retail | 70 | $11M | France | Microsoft | Microsoft Dynamics NAV | ERP Financial | 2010 |
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Consumer Packaged Goods | 200 | $50M | France | Microsoft | Microsoft Dynamics NAV | ERP Financial | 2010 |
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Distribution | 10 | $1M | France | Microsoft | Microsoft Dynamics NAV | ERP Financial | 2010 |
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Showing 1 to 10 of 22 entries
IT Decision Makers and Key Stakeholders at Prodware
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Buyer Intent: Companies Evaluating Prodware Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Prodware software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Prodware professional services include:
- Hello Pomelo, a France based Professional Services organization with 60 Employees
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||
Prodware System Integrator / VAR Profile
Prodware is a system integrator and technology consulting firm headquartered in Paris, France, with approximately 1750 employees and annual revenues of $270M.
Prodware implements and supports enterprise applications across markets such as CRM and ERP Financial Management.
APPS RUN THE WORLD tracks 22 verified Prodware software implementations across industries and regions, including: Manutan International SA where Prodware implemented Prodware Fast Service, Eurofeu le Groupe where Prodware implemented Prodware Fast Service, and Wolters Kluwer Spain where Prodware implemented Prodware Fast Service.
Prodware has a strategic VAR/SI partnership with Prodware and Microsoft, backed by verified deployments.
Over the last few months, we recorded 1 evaluations related to Prodware's services, including Hello Pomelo.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Prodware partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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