Paris, 75019,
France
Prodware
Prodware, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Prodware collaboration with software players such as Prodware empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Prodware | Microsoft | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management |
| Prodware | Microsoft | Microsoft Dynamics 365 Customer Insights | Customer Data Platform | CRM |
| Prodware | Microsoft | Microsoft Dynamics 365 Customer Service | Customer Support | CRM |
| Prodware | Microsoft | Microsoft Dynamics 365 Customer Voice | Customer Experience | CRM |
| Prodware | Microsoft | Microsoft Dynamics 365 Supply Chain Management | Supply Chain Management | SCM |
| Prodware | Prodware | Prodware Fast Service | CRM | CRM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Professional Services | 600 | $180M | Spain | Prodware | Prodware Fast Service | CRM | 2020 | In 2020 Wolters Kluwer Spain began an 18-month program to deploy Prodware Fast Service alongside Microsoft Dynamics 365 Business Central, Dynamics 365 Customer Service and Dynamics 365 Sales for its Legal and Regulatory division. The deployment covered CRM, sales and customer service processes across Spain, organized as a regional implementation for the L&R division. Prodware Fast Service was configured to deliver core CRM capabilities including case management, contact and account management, opportunity management and service case routing, aligned with Dynamics 365 Sales and Dynamics 365 Customer Service modules. The implementation emphasized unified customer records and workflow automation to standardize sales and service handoffs and support consistent customer engagement across channels. Integration architecture linked Prodware Fast Service with Microsoft Dynamics 365 Business Central to synchronize financial and transactional data with front office systems. The integration supported bidirectional data flows between finance, sales and customer service teams to enable coordinated operational processes and shared master data. Prodware acted as the systems integrator for the program, providing project management, technical integration and configuration across the Microsoft Dynamics 365 stack. The 18-month program reduced TCO and improved coordination between finance, sales and customer service. | |
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Retail | 1985 | $948M | France | Prodware | Prodware Fast Service | CRM | 2018 | In 2018, Manutan International SA deployed Prodware Fast Service as part of a CRM initiative across its French operations. Prodware led the engagement and delivered a Dynamics-based CRM and product data solution to modernise customer-facing processes and product information management. The Prodware Fast Service implementation consolidated customer service workflows and product information management capabilities, with configuration aligned to CRM case management, customer master data and product data orchestration modules typical of a CRM environment. Deployment architecture was focused on the French operational footprint, instrumenting service workflows and product data processes to streamline customer interactions and merchandising updates. Prodware served as the system integrator and implementation partner, responsible for rollout governance, configuration, and reworking service and product management processes across customer service and product teams. Reported outcomes included fewer inbound calls and faster time-to-market, reflecting measurable operational impact on customer-facing functions and product lifecycle coordination. |
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Buyer Intent: Companies Evaluating Prodware Services
- Hello Pomelo, a France based Professional Services organization with 60 Employees
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