Smart National Solutions (SNS)
DISTRICT 12381, Nakheel Tower, 7544 King Fahd Branch Rd, An Nakheel,
Riyadh, 12381,
Saudi Arabia
Riyadh, 12381,
Saudi Arabia
966 11 225 5437
Professional Services
Smart National Solutions (SNS)
List of Software Implementations where Smart National Solutions (SNS) is Reseller or System Integrator
Smart National Solutions (SNS), a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Smart National Solutions (SNS) collaboration with software players such as SAP empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Smart National Solutions (SNS) is a Reseller or SI for the following software solutions:
List of Software Implementations where Smart National Solutions (SNS) is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Transportation | 1200 | $256M | Saudi Arabia | SAP | SAP Billing and Revenue Innovation Management | Subscription and Recurring Billing | 2018 |
In 2018, Riyadh Airports Company implemented SAP Billing and Revenue Innovation Management. The implementation positioned SAP Billing and Revenue Innovation Management in the Subscription and Recurring Billing category as part of a broader airport digital platform delivered by Smart National Solutions, with explicit partner and stakeholder alignment across local and global teams.
SNS delivered SAP S/4 HANA ERP, SAP Billing, and SAP BPC components alongside eight SuccessFactors modules including Employee Central, Recruiting, Onboarding, Performance and Goals, Succession, LMS, Offboarding and On-Prem Payroll. Functional configuration emphasized full automation of the customer helpline and complaint resolution workflows, and included the Masar System (Hybris) integrated help desk providing missing luggage handling, handicap assistance, traveler feedback intake, and social media tracking.
Integration work connected SAP Billing and Revenue Innovation Management to the S/4 HANA ERP backbone and to the Masar System (Hybris) help desk, enabling billing and subscription orchestration to tie into core finance, operational, and customer service data flows. Operational scope explicitly covered customer service, finance, HR, and airport operations teams, and processed live traveler interactions and social media signals as part of service delivery.
Governance and delivery followed SAP Activate agile methodology as executed by Smart National Solutions, with phased stakeholder alignment to coordinate on-premises and cloud deployment patterns. The rollout produced heavy initial operational volume, with over 18,000 tickets opened in month one, interactions with more than 25,000 travelers, and approximately 260,000 social media posts tracked.
Recorded outcomes called out accelerated complaint resolution and progress toward full automation of the customer helpline, while program governance emphasized partner coordination and integrated billing orchestration. Riyadh Airports Company SAP Billing and Revenue Innovation Management functions as the Subscription and Recurring Billing layer within the airport digital platform.
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Transportation | 1200 | $256M | Saudi Arabia | SAP | SAP BPC Financial Close | Financial Consolidation and Close | 2018 |
In 2018, Riyadh Airports Company implemented SAP BPC Financial Close as part of a Financial Consolidation and Close initiative. The SAP BPC Financial Close deployment was executed alongside a broader SAP landscape that included S/4 Hana ERP, SAP Billing, and eight SuccessFactors modules delivered by Smart National Solutions (SNS).
Implementation scope centered on automating statutory consolidation and the month end close process for finance, while aligning billing and human resources processes with the financial close outputs. SAP BPC Financial Close was configured to support consolidation workflows, close orchestration, standardized reporting, and intercompany reconciliation consistent with Financial Consolidation and Close capabilities. SNS delivered configuration, template design, and close process automation to align the solution with Riyadh Airports Company reporting and control requirements.
Integrations were explicit and system level, the SAP BPC Financial Close deployment integrated with S/4 Hana ERP and SAP Billing to ingest transactional and general ledger data, and it was part of a linked ecosystem that included the Masar System Hybris based help desk and SuccessFactors HR modules. The Masar System integration supported operational use cases by enabling complaint and traveler assistance data flows to be tracked alongside customer service operational metrics. Operational coverage included finance, billing, HR, and customer service functions that interact with traveler facing services at Riyadh Airports.
Governance and delivery used partner and stakeholder alignment across local and global teams, SNS led coordination between vendors and internal stakeholders to synchronize technical integration and business process changes. The project followed SAP Activate, an agile methodology recommended by SAP, to guide configuration, testing, and cutover for on premises and cloud components. Rollout and support plans addressed help desk automation and close cycle governance to streamline ownership of reconciliations and close tasks.
Outcomes reported in the implementation context emphasized automation of the customer help line and faster resolution of complaints, with notable operational signals during initial usage when the integrated help desk recorded over 18k tickets in month one, interactions with over 25k travelers, and tracking of 260K social media posts. These operational volumes underscored the integrated nature of the SAP BPC Financial Close deployment within Riyadh Airports Company enterprise systems.
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IT Decision Makers and Key Stakeholders at Smart National Solutions (SNS)
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Buyer Intent: Companies Evaluating Smart National Solutions (SNS) Services
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Smart National Solutions (SNS) System Integrator / VAR Profile
Smart National Solutions (SNS) is a system integrator and technology consulting firm headquartered in Riyadh, Saudi Arabia, with approximately 150 employees and annual revenues of $20M.
Smart National Solutions (SNS) implements and supports enterprise applications across markets such as ERP and EPM.
APPS RUN THE WORLD tracks 12 verified Smart National Solutions (SNS) software implementations across industries and regions, including: Riyadh Airports Company where Smart National Solutions (SNS) implemented SAP Billing and Revenue Innovation Management, and Riyadh Airports Company where Smart National Solutions (SNS) implemented SAP BPC Financial Close.
Smart National Solutions (SNS) has a strategic VAR/SI partnership with SAP, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Smart National Solutions (SNS) partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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