Tcs
165 Kings Hwy N,
Westport, 06880, CT,
United States
Westport, 06880, CT,
United States
1 203-227-7444
Professional Services
Tcs
List of Software Implementations where Tcs is Reseller or System Integrator
Tcs, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Tcs collaboration with software players such as Oracle, Pegasystems and Weblogic empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Tcs is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Tcs | Pegasystems | Pega Infinity | Customer Engagement | CRM |
| Tcs | Weblogic | Weblogic Truly Awesome CRM | CRM | CRM |
| Tcs | Pegasystems | Pega Smart Dispute | Dispute Management | ERP Services and Operations |
List of Software Implementations where Tcs is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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Cisco Systems Norway | Professional Services | 500 | $100M | Norway | Oracle | Oracle Agile PLM | Product Lifecycle Management | 2014 |
In 2014, Cisco Systems Norway implemented Oracle Agile PLM to establish a Product Lifecycle Management foundation for engineering and product data control. The deployment was scoped to support engineering, product management, procurement, and compliance functions within Cisco Systems Norway and was led by Tata Consultancy Services as the system integrator.
Oracle Agile PLM was configured to support core PLM capabilities including engineering change management with ECR, ECO, MCO and deviation workflows, product BOM analysis and management, part AVL and component engineering, environmental compliance tracking, and PDM document control. Configuration emphasized role based access, workflow automation, and standardized change approval routes to align with existing engineering processes.
The implementation integrated Oracle Agile PLM with engineering data sources and procurement processes to centralize part and BOM lifecycle data and to enable end to end engineering change coordination. Tata Consultancy Services provided program and project leadership, delivering RFP and RFQ support, resource identification and mapping, training plans, and hands on configuration and consultancy from on site staff with ongoing weekly project status updates.
Governance and rollout used formal project management disciplines, including project plans, milestone tracking, project health checks, risk analysis and mitigation, and budget utilization monitoring. The TCS project leader function managed teams of approximately 10 to 15 resources, engaged internal and external stakeholders across geographies, and drove adherence to technical standards and business practices during the Oracle Agile PLM deployment.
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Nationwide Building Society | Banking and Financial Services | 22042 | $6.7B | United Kingdom | Pegasystems | Pega Smart Dispute | Dispute Management | 2022 |
In 2022, Nationwide Building Society implemented Pega Smart Dispute for Visa card dispute processing in the Dispute Management category. The UK deployment centralized dispute intake and case handling across card operations, aligning the application to the card dispute lifecycle and member facing resolution channels. The implementation was delivered with Tata Consultancy Services (TCS) as the implementation partner.
Pega Smart Dispute was configured to centralize case management, automate adjudication workflows, and orchestrate member self service channels, reflecting standard Dispute Management capabilities. Configuration work included rules-driven routing, evidence management and automated escalation paths within Pega case architecture to reduce manual handoffs and speed decisioning. The implementation focused on Visa dispute types and the associated evidence and workflow states to streamline investigations.
Integrations were rationalized as part of the program, reducing the number of systems supporting dispute operations from 15 to 2, which simplified technical orchestration between channels and back office teams. Governance and operational changes redistributed work across dispute operations and customer service to enable faster self service and a more consistent member experience. Outcomes reported by Nationwide include cutting average resolution time from 15 days to 2 days, faster self service, improved member experience, and simplified operations.
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Vodafone Hutchison Australia Pty Limited | Communications | 2000 | $500M | Australia | Weblogic | Weblogic Truly Awesome CRM | CRM | 2019 |
In 2019, Vodafone Hutchison Australia Pty Limited engaged TCS to upgrade Oracle Siebel CRM and implement Weblogic Truly Awesome CRM as its primary CRM. The engagement focused on modernizing CRM processes for sales, service and order management across the APAC region, aligning the Weblogic Truly Awesome CRM deployment with Vodafone Australia’s communications business functions.
The implementation encompassed core CRM modules for sales force automation, customer service case management and order management, with configuration work to streamline workflows and support test automation. The solution was provisioned on Oracle WebLogic application server infrastructure and associated Oracle middleware components to host the Siebel application stack and enable standardized release management.
TCS led rollout governance, coordinating release cycles and embedding test automation practices to shorten iterations and stabilize deployments, while operational coverage targeted sales, service and order management teams across APAC. The program delivered explicit improvements in release cycles and test automation outcomes as stated by the implementation partner, and Vodafone maintained middleware operations on WebLogic as part of its CRM platform strategy.
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Manufacturing | 2500 | $613M | Portugal | Pegasystems | Pega Infinity | Customer Engagement | 2021 |
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IT Decision Makers and Key Stakeholders at Tcs
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Buyer Intent: Companies Evaluating Tcs Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Tcs software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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Tcs System Integrator / VAR Profile
Tcs is a system integrator and technology consulting firm headquartered in Westport, United States, with approximately 10 employees and annual revenues of $2M.
Tcs implements and supports enterprise applications across markets such as PLM and Engineering, ERP Services and Operations and CRM.
APPS RUN THE WORLD tracks 4 verified Tcs software implementations across industries and regions, including: Cisco Systems Norway where Tcs implemented Oracle Agile PLM, Nationwide Building Society where Tcs implemented Pega Smart Dispute, and Vodafone Hutchison Australia Pty Limited where Tcs implemented Weblogic Truly Awesome CRM.
Tcs has a strategic VAR/SI partnership with Oracle, Pegasystems and Weblogic, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Tcs partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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