Test Triangle
Suite 12, Plaza 212 Blanchardstown Corporate Park, Ballycoolen,
Dublin, D15 W535,
Ireland
Dublin, D15 W535,
Ireland
91 40 4612 4444
Professional Services
Test Triangle
List of Software Implementations where Test Triangle is Reseller or System Integrator
Test Triangle, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Test Triangle collaboration with software players such as OpenText empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Test Triangle is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Test Triangle | OpenText | OpenText Exstream | Customer Engagement | CRM |
List of Software Implementations where Test Triangle is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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ESB Group | Utilities | 9600 | $8.0B | Ireland | OpenText | OpenText Exstream | Customer Engagement | 2017 |
In 2017 ESB Group implemented OpenText Exstream to centralize customer correspondence capabilities as part of its Smart Metering program, the effort categorized under Customer Engagement. The OpenText Exstream deployment focused on Meter works and meter point administration teams across ESB Networks and Electric Ireland to standardize outbound communications for meter replacement, appointments and customer queries.
Implementation work concentrated on composition and template design for Smart Metering letters, SMS appointment reminders and customer correspondence, with OpenText Exstream configured to generate print-ready outputs and personalized communications. Functional scope included customer correspondence, appointment notifications, queries and complaints handling, and integration with work order lifecycles to ensure correspondence tied to Service Orders, Notifications and task activities.
The solution was integrated explicitly with SAP and with third party print and output channels, including Streamserve and DAFIL for printing Smart Metering letters, and with scheduling and mobile apps via Click software and iOS apps for field dispatch. File processing interfaces with external vendors and web portals were implemented to exchange customer and meter data, and financial touchpoints linked to FMIS were used for contractor payments and procurement flows.
Test Triangle acted as the implementation partner with a Lead SAP Consultant and Test Analyst embedded on the program, conducting functional specification creation, RICEFW documentation and Market Change Request management. Testing and governance covered FUT, SIT, regression testing, HANA upgrade related integration testing, UAT support, go-live cutover and hypercare, alongside incident and problem record management using HPQC and ABAP triage for defect resolution.
Operational coverage extended into BAU processes including New connection workflows, O2C billing and pricing condition handling, P2P for procuring smart meters and contractor payment processing, with ongoing support to external deployment contractors and third party vendors for correspondence and file exchange. The implementation emphasized integrated correspondence orchestration via OpenText Exstream, aligning customer engagement outputs with SAP-driven operational processes.
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ESB Networks | Utilities | 3000 | $800M | Ireland | OpenText | OpenText Exstream | Customer Engagement | 2017 |
In 2017, ESB Networks implemented OpenText Exstream as part of a Customer Engagement initiative supporting its Smart Metering program. The OpenText Exstream deployment focused on automating customer correspondence and communication workflows for meter works and meter point administration teams.
The implementation delivered configured correspondence templates and document composition for Smart Metering letters, customer appointments, queries and complaints, and SMS appointment reminders, with functional specification artifacts and RICEFW documentation created by Test Triangle resources. The project workstreams included design and implementation of Customer correspondence, CX completion processes, and orchestration of print and digital channels using OpenText Exstream as the composition engine.
OpenText Exstream was integrated into a broader SAP centric architecture, with explicit integrations to Streamserve and DAFIL for printing and third party file processing, and with scheduling and field execution systems via Click software and iOS mobile apps. The solution touched O2C and P2P related flows in SAP for billing and procurement of Smart Meters, and interfaced with FMIS for contractor payments and vendor settlement processes.
Test Triangle acted as the implementation partner for delivery and testing activities, providing lead SAP consultancy and test analysis. Governance and rollout activities included business requirements mapping, functional specification sign off, management of Market Change Requests, stakeholder walkthroughs, RICEFW and change request management, execution of FUT, SIT and integration testing, UAT support, go live cutover support and hyper care, and incident and problem management tracked in HPQC.
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IT Decision Makers and Key Stakeholders at Test Triangle
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Buyer Intent: Companies Evaluating Test Triangle Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Test Triangle software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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Test Triangle System Integrator / VAR Profile
Test Triangle is a system integrator and technology consulting firm headquartered in Dublin, Ireland, with approximately 120 employees and annual revenues of $13M.
Test Triangle implements and supports enterprise applications across markets such as CRM.
APPS RUN THE WORLD tracks 2 verified Test Triangle software implementations across industries and regions, including: ESB Group where Test Triangle implemented OpenText Exstream, and ESB Networks where Test Triangle implemented OpenText Exstream.
Test Triangle has a strategic VAR/SI partnership with OpenText, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Test Triangle partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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