Espoo, 2150,
Finland
TietoEVRY
TietoEVRY, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. TietoEVRY collaboration with software players such as Microsoft, Formtek and empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Distribution | 622 | $115M | Denmark | Microsoft | Microsoft Dynamics 365 Marketing | Marketing Automation | 2024 | In 2024, Caljan implemented Microsoft Dynamics 365 Marketing as part of a broader cloud-based Microsoft Dynamics 365 deployment led by Tietoevry Tech Services. The program is positioned within a single cloud ERP and application environment and is configured to run alongside Dynamics 365 Finance, Dynamics 365 Supply Chain Management, Sales and Customer Service, Marketing, and Dynamics 365 Field Service across all Caljan operations. Caljan implemented Microsoft Dynamics 365 Marketing, categorized as Marketing Automation, to standardize campaign orchestration, lead scoring and nurturing, audience segmentation, multi-channel execution, and marketing analytics. The Marketing Automation deployment focuses on out-of-the-box configuration and iterative configuration cycles, aligning marketing workflows with sales engagement and service touchpoints to support lead-to-revenue processes. Integration architecture leverages native Dynamics 365 connectivity within the Microsoft cloud, enabling synchronized customer and transactional data flows between Marketing and Finance, Supply Chain, Sales, Customer Service, and Field Service modules. This approach establishes a unified customer lifecycle record and supports cross-functional processes for marketing-driven demand capture, sales follow up, service-driven insights, and operational planning across Caljan operations. Governance and rollout are driven by Tietoevry Tech Services using a consistent, iterative implementation model and cloud-first tooling, with managed services planned for ongoing system improvements. The project objectives are explicit, they aim to streamline processes, lower total costs, ensure scalability for growth, establish a unified and efficient system, and reduce reliance on legacy systems. | |
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Distribution | 622 | $115M | Denmark | Microsoft | Microsoft Dynamics 365 Field Service | Field Service Management | 2024 | In 2024 Caljan engaged Tietoevry Tech Services to implement Microsoft Dynamics 365 Field Service as part of a broader Microsoft Dynamics 365 suite rollout. The Microsoft Dynamics 365 Field Service deployment is identified within the Field Service Management category and is delivered alongside Dynamics 365 Finance, Dynamics 365 Supply Chain Management, Dynamics 365 Sales, Customer Service, and Marketing to create a unified cloud ERP and operational environment. Implementation scope covers all Caljan operations and targets core service and distribution workflows. Functional configuration emphasizes standard Field Service Management capabilities including work order and service scheduling, mobile technician enablement, parts and inventory visibility tied to supply chain processes, and service agreement and preventative maintenance workflows. The program uses out of the box Dynamics 365 capabilities as the baseline, with iterative configuration cycles to align standard functionality to Caljan business processes. Architecturally the project is a cloud first Dynamics 365 deployment, consolidating finance, supply chain, CRM and field service data into a single Dynamics 365 footprint to enable unified master data and transactional flows. Integrations are scoped within the Dynamics 365 stack, connecting Finance and Supply Chain Management with Field Service, Sales, Customer Service and Marketing to ensure operational continuity between order capture, inventory fulfillment and on site service execution. Governance and delivery follow a joint Caljan and Tietoevry Tech Services model, emphasizing consistent, iterative implementation and ongoing system improvements. Tietoevry Tech Services is positioned as the implementation and managed services partner, applying standardized deployment patterns and cloud technology throughout the project lifecycle to support predictable updates and scalability. Explicit project objectives include streamlining processes, lowering total cost of ownership, ensuring scalability for growth and establishing a unified and efficient system landscape while reducing reliance on older systems. Microsoft Dynamics 365 Field Service is a central element of the suite approach to operationalize field service and service logistics within Caljan’s global distribution operations. | |
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Distribution | 622 | $115M | Denmark | Microsoft | Microsoft Dynamics 365 Supply Chain Management | Supply Chain Management | 2024 | In 2024 Caljan partnered with Tietoevry Tech Services to deploy Microsoft Dynamics 365 Supply Chain Management as part of a broader move to a cloud-based ERP and environment. The program explicitly includes Microsoft Dynamics 365 Supply Chain Management alongside Dynamics 365 Finance, Dynamics 365 Sales Customer Service, Dynamics 365 Marketing, and Dynamics 365 Field Service to cover cross-functional operations under the Supply Chain Management category. The Microsoft Dynamics 365 Supply Chain Management deployment is being configured to deliver standard supply chain capabilities, including inventory and warehouse management, order fulfillment orchestration, production planning and scheduling, and asset and service dispatch support aligned with field service workflows. Configuration emphasis is on out-of-the-box components and iterative customization, enabling consistent master data models and process automation across fulfillment and service planning functions. Deployment architecture is cloud-centric, with Tietoevry Tech Services driving a consistent, iterative implementation approach that leverages cloud technology throughout the project lifecycle. The program is scoped to run across all Caljan operations, unifying finance, supply chain, sales, customer service, marketing, and field service systems into a single Microsoft Dynamics 365 environment, and positioning the environment for ongoing managed improvements by the SI. Governance and rollout follow a phased, iterative model promoted by Tietoevry Tech Services, with an emphasis on reducing the number of legacy systems and establishing continuous improvement processes. Stated objectives for the initiative include streamlining processes, lowering total cost of ownership, ensuring scalability for growth, and creating a unified and efficient system landscape to support Caljan business operations and expansion goals. | |
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Distribution | 622 | $115M | Denmark | Microsoft | Microsoft Dynamics 365 Customer Service | Customer Support | 2024 |
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Utilities | 8203 | $9.2B | Denmark | Formtek | Formtek Orion | Digital Asset Management | 2017 |
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