Oxnard, 93030, CA,
United States
Western Computer
Western Computer, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Western Computer collaboration with software players such as Microsoft empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| Western Computer | Microsoft | Microsoft Dynamics NAV | ERP Financial | ERP Financial Management |
| Western Computer | Microsoft | Microsoft Dynamics AX | ERP Financial | ERP Financial Management |
| Western Computer | Microsoft | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management |
| Western Computer | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | ERP Financial Management |
| Western Computer | Microsoft | Microsoft Dynamics NAV Accounts Receivable | AR Automation | ERP Financial Management |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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American Ring | Manufacturing | 90 | $12M | United States | Microsoft | Microsoft Dynamics NAV Accounts Receivable | AR Automation | 2015 |
In 2015, American Ring implemented Microsoft Dynamics NAV Accounts Receivable to centralize and automate finance and receivables processes, classified under AR Automation. The deployment used Microsoft Dynamics NAV 2015 as the platform and targeted the company finance and accounts receivable functions.
Western Computer served as the implementation partner and delivered configuration, KPI reporting, and finance process optimizations described in the case study. Functional capabilities implemented included automated billing workflows, accounts receivable ledger management, and KPI dashboards for days past due and cash application visibility within Microsoft Dynamics NAV Accounts Receivable.
The implementation emphasized automated billing and collections orchestration, aligning invoice generation, aging visibility, and cash application workflows to standardize AR operations. Operational scope encompassed the finance organization and AR operators supporting American Ring manufacturing operations in the United States, scaled for a 90 employee manufacturer.
KPI reporting and process changes provided by Western Computer produced explicit operational outcomes, the automated billing process saved about 8 hours per day and reduced average days past due by 1.7 days as reported in the case study. Governance shifted toward AR workflow standardization and KPI driven monitoring to sustain ongoing finance optimizations.
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Follow Your Heart | Consumer Packaged Goods | 110 | $12M | United States | Microsoft | Microsoft Dynamics NAV | ERP Financial | 2013 |
In 2013, Follow Your Heart implemented Microsoft Dynamics NAV as its ERP Financial system to support accounting and core finance processes across its business. The implementation encompassed the company and its solar-powered manufacturing facility Earth Island, whose products are distributed to 18,000 grocery stores and 23 countries worldwide, establishing Microsoft Dynamics NAV as the finance backbone for manufacturing and commercial operations.
Western Computer reimplemented Microsoft Dynamics NAV 2016 for the organization, delivering tailored services, implementation service, ongoing support, and training to a technically savvy internal ERP team. Configuration work emphasized minimizing out-of-pocket customizations, a stated priority, and the project scope included enhanced reporting capabilities that were later added to provide broader business insight.
Operational coverage focused on accounting and enterprise reporting, with the Director of Accounting confirming that Microsoft Dynamics NAV fulfilled requirements without additional custom development. The Western Computer engagement included knowledge transfer and hands-on training, enabling Follow Your Heart staff to replicate processes and maintain the environment with limited external dependency.
The implementation resulted in explicit outcomes reported by the customer, including a stated project savings of $100,000 and a 99% utilization rate of NAV 2016, and those savings were partially reinvested to add enhanced reporting functionality. Governance shifts emphasized internal ownership of ERP operations, supported by Western Computer’s tailored guidance and ongoing support.
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Hyland's | Manufacturing | 300 | $40M | United States | Microsoft | Microsoft Dynamics NAV | ERP Financial | 2014 |
In 2014, Hyland's implemented Microsoft Dynamics NAV as its ERP Financial platform, engaging Western Computer as the SI/VAR and using Microsoft as the vendor. The initiative established Microsoft Dynamics NAV as the central system for financials and transactional control across the company’s manufacturing operations.
Microsoft Dynamics NAV was configured to address inventory and manufacturing requirements, including lot control for lot controlled items, purchase order receiving, lot number assignment, physical count verification, and management of components and bulk raw material. The implementation included manufacturing and MRP integration points, SRS report and document delivery configuration, and Jet Enterprise and Jet Essentials for reporting and data extraction.
Integration architecture connected Microsoft Dynamics NAV to a full-service EDI solution and supported Lanham E ship and EDI flat file interchange for trading partner communications, alongside credit card processing and integration with the Rocky Soft planning and MRP suite. The technical stack was managed on SQL Server environments through SQL 2014, with SRS and Jet tooling used for repeatable document and reporting processes.
Governance and operational ownership rested with the Sr Director of IT who managed platform upgrades, customizations, scheduled testing for system integration, performance and security, and project execution to control budget, schedule and scope. Project plans documented objectives, technologies, information specifications, schedules, funding and staffing to support ongoing maintenance and version upgrades.
The deployment supported manufacturing, inventory control and shipping workflows at Gardena and Los Angeles operational sites, enabling Inventory Control Clerk tasks such as receiving company POs, assigning lot numbers, and releasing outgoing shipments. Hyland's maintained internal expertise and certification across NAV modules, managing upgrades from NAV 4.0 through NAV 2017 while operating Microsoft Dynamics NAV as the enterprise ERP Financial backbone.
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Manufacturing | 300 | $50M | United States | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | 2020 |
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Buyer Intent: Companies Evaluating Western Computer Services
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