Perafita, 4455-586,
Portugal
X
X, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. X collaboration with software players such as Artificial Solutions, Intuit and empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Banking and Financial Services | 199 | $25M | Italy | Artificial Solutions | Artificial Solutions Teneo AI Platform | Chatbots and Conversational AI | 2017 | In 2017, Banca Widiba deployed Artificial Solutions Teneo AI Platform to power Widdy, a conversational digital employee. The deployment used the Conversational AI Platform to deliver customer-facing conversational capabilities designed to handle complex banking queries. The implementation emphasized conversational NLU, dialog management and machine learning components typical of a Conversational AI Platform, enabling Widdy to achieve sophisticated understanding of complex issues. Artificial Solutions built Widdy with continuous learning capabilities so the platform can refine intent models and dialog flows based on ongoing interactions. Operational coverage focused on customer service and client engagement workflows at Banca Widiba, where Widdy supports customers by resolving inquiries and escalating when necessary. The Artificial Solutions Teneo AI Platform implementation aligned conversational content, intent taxonomy and training data to business functions in retail banking and customer support. Governance centered on lifecycle management for conversational content and an iterative learning pipeline, with processes to curate training examples and update dialog configurations as interactions exposed new cases. The solution helps customers while continually learning from interactions, reflecting a live learning architecture embedded in the Artificial Solutions Teneo AI Platform implementation at Banca Widiba. | |
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Utilities | 195 | $20M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2012 | ||
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Construction and Real Estate | 190 | $20M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2012 | ||
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Distribution | 190 | $28M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 1994 |
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Professional Services | 190 | $19M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2014 |
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Construction and Real Estate | 190 | $20M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2008 |
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Aerospace and Defense | 185 | $23M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2013 |
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Media | 185 | $23M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2012 |
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Education | 183 | $19M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2012 |
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Distribution | 180 | $20M | United States | Intuit | Intuit Quickbooks Enterprise | ERP Financial | 2012 |
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Buyer Intent: Companies Evaluating X Services
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