Top Customer Experience Software Apps, Market Size and Forecast

Since 2010, our global team of researchers has been studying the patterns of the Customer Experience software purchases by customers around the world, aggregating massive amounts of data points that form the basis of our Customer Experience software market size and forecast assumptions and perhaps the rise and fall of certain Customer Experience vendors.

Custom data cuts related to the Customer Experience software market are available:
  • Top 10 Customer Experience software vendors, market share and forecast 2024-2029
  • 2023 Customer Experience software market by revenue Type (on-prem vs cloud)
  • 2023 Customer Experience software market by customer size (no. of employees, revenue)
  • 2023 Customer Experience software market by industry (21 verticals)
  • 2023 Customer Experience software market by geography (city, state, country, region)
  • 2023 Customer Experience software market by channel (direct vs indirect)
  • 2023 Customer Experience software market by product market share

Some of the Customer Experience apps that we have been tracking include: Hotjar, FullStory, Adobe Experience Cloud, Wufoo Forms, Formstack Forms, Qualtrics CustomerXM, Oracle Advertising (ex Oracle Data Cloud), Emplifi Astute VoCiperceptions, Contentsquare, AutoAlert CXM, Momentive Usabilla, Oracle CX Cloud, Survicate Customer Experience and Survey Software, Alchemer Survey, Google Forms, Medallia Kampyle, Feefo Surveys, Popmenu, Gainsight Customer Experience (CX), Decibel Insight and many others.

Discover Software Buyers actively Evaluating Enterprise Applications

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Logo Vendor Product Category Market Records
SocialSwell Swell CX Customer Experience CRM 192
EverCommerce pulseM Customer Experience CRM 188
Verint Systems Verint Predictive Experience (formerly Verint ForeSee) Customer Experience CRM 187
Digital Air Strike Response Logix Customer Experience CRM 160
Glassbox Glassbox Customer Analytics, Customer Experience CRM 159
Forsta Forsta Confirmit Horizons Customer Experience CRM 157
Questback Questback CX Management Customer Experience CRM 143
Momentive (formerly SurveyMonkey) GetFeedback Customer Experience CRM 137
Kudobuzz Kudobuzz Customer Experience CRM 133
ReviewTrackers ReviewTrackers Reputation Management Customer Experience CRM 127
Showing 31 to 40 of 559 entries

Buyer Intent: Companies Evaluating Customer Experience Apps

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Customer Experience applications. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Customer Experience apps include:

  1. Ministry of Education Republic of China (Taiwan), a Taiwan based Government organization with 6000 Employees
  2. The Henry Ford, a United States based Non Profit company with 1649 Employees
  3. SAP, a Germany based Professional Services organization with 108929 Employees
Logo Company Industry Employees Revenue Country Evaluated
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