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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

0286 Records Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2019 2019
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Service Customer Support CRM n/a 2020 2020
In 2020, 0286 Records deployed Zendesk Service on their website to provide Customer Support. Zendesk Service serves as the web-based support intake and ticketing platform, capturing customer inquiries from recordsfinder.com and routing them into structured tickets and agent queues. The deployment is focused on customer support workflows for a small media firm with approximately 10 employees operating in Vietnam. Configuration emphasizes the Customer Support category capabilities typical for a compact team, including a web support widget and email-to-ticket capture, ticket lifecycle management, agent assignment and queues, and the use of macros and canned responses to accelerate resolution. The Zendesk Service implementation consolidates customer conversations into centralized threads and supports standard prioritization and status management to organize incoming requests and agent work. Operational ownership is concentrated within the customer support function with administrative tasks scaled to internal staff, reflecting lightweight governance and simplified escalation routines appropriate for a ten-person organization. The system is provisioned through the company website and configured to support the media business’s customer interactions, with ongoing operational administration performed inside the company.
Digital Advertising Platform CRM 2018 2018
Digital Advertising Platform CRM 2018 2018
Tag Management CRM 2022 2022
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
OneTrust Legacy OneTrust Cookie Consent Governance, Risk and Compliance TRM n/a 2020 2020
In 2020, 0286 Records implemented OneTrust Cookie Consent. The deployment targets the company website, deploying OneTrust Cookie Consent as part of the Governance, Risk and Compliance category to capture user consent, present preference choices, and enforce cookie classification and gating at the web layer. Configuration work focused on a site-level consent banner and a preference center, cookie categorization and policy mapping, and persistent consent logging to support auditability. Operational ownership is centered on marketing and IT with legal oversight, and governance changes included standardized consent policy configuration, consent record retention and page-level instrumentation to ensure consistent capture of user choices across the website.
Governance, Risk and Compliance TRM 2020 2020
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2019 2019
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2018 2018
IT Decision Makers and Key Stakeholders at 0286 Records
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by 0286 Records Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD 0286 Records Technographics

0286 Records is a Media organization based in Vietnam, with around 10 employees and annual revenues of $1.0 million.

0286 Records operates a diverse technology stack with applications such as Google Workspace (Formerly Google G-Suite), Zendesk Service and OneTrust Cookie Consent, covering areas like Collaboration, Customer Support and Governance, Risk and Compliance.

0286 Records has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Google, Zendesk and OneTrust.

0286 Records recently adopted applications including Google Tag Manager in 2022, Zendesk Service in 2020 and OneTrust Cookie Consent in 2020, highlighting its ongoing modernization strategy.

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