1-800-LAW-FIRM
26700 Lahser Rd. Suite 400,
Southfield, 48033, MI,
United States
Southfield, 48033, MI,
United States
1 248-331-5000
Professional Services
1-800-LAW-FIRM Technographics
1-800-LAW-FIRM Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 1-800-LAW-FIRM and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 45 1-800-LAW-FIRM employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 1-800-LAW-FIRM has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2012, Blazeo ApexChat for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 1-800-LAW-FIRM is running and its propensity to invest more and deepen its relationship with Intuit , Blazeo , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 1-800-LAW-FIRM revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 1-800-LAW-FIRM intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
1-800-LAW-FIRM Tech Stack and Enterprise Applications
1-800-LAW-FIRM ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2012 | 2012 |
In 2012, 1-800-LAW-FIRM deployed Intuit Quickbooks Enterprise as its ERP Financial application to centralize accounting and billing for the 45-person professional services firm based in the United States. The implementation oriented the firm around core finance capabilities, bringing general ledger, accounts receivable, accounts payable, invoicing, and financial reporting into a single ERP Financial instance.
Configuration work emphasized chart of accounts standardization, multi-user security, and role-based permissions to support the accounting and billing teams. Intuit Quickbooks Enterprise was configured to automate invoicing workflows, payment posting, and period close tasks that align with small professional services bookkeeping and billing cycles.
Operational rollout required user proficiency in Intuit Quickbooks Enterprise, MS Word, MS Excel, and MS Outlook, with staff using Excel for report preparation, Word for client correspondence, and Outlook for invoice and statement distribution. The deployment incorporated QuickBooks export and document workflows to align financial transaction records with office productivity processes used by the finance and billing staff.
Governance focused on defined month-end close procedures, user training on bookkeeping and reporting workflows, and permission controls to separate billing and collections duties from general ledger maintenance. Ongoing operations were scoped to the firm s finance and billing departments, with IT responsibilities covering desktop application management and data backup procedures.
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1-800-LAW-FIRM AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Blazeo | Legacy | Blazeo ApexChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, 1-800-LAW-FIRM deployed Blazeo ApexChat on its public website to handle inbound client inquiries. Blazeo ApexChat is implemented as a Chatbots and Conversational AI solution embedded on intake and service pages to initiate conversational intake and lead capture for the 45-person professional services firm.
The implementation focused on web chat widget configuration, conversational script authoring, form-based lead capture, real-time visitor detection and manual agent handoff, reflecting core Chatbots and Conversational AI capabilities. Operational coverage centers on marketing and client intake workflows, routing inquiries to an internal intake team, persisting chat transcripts for follow-up, and applying response governance through defined conversation logging and handoff processes.
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1-800-LAW-FIRM Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, 1-800-LAW-FIRM deployed Microsoft 365 to provide Collaboration capabilities for its 45 person professional services firm in the United States. The implementation is surfaced on the firm website and centralized core communication and document workflows across legal and administrative staff. Microsoft 365 was positioned as the primary collaboration layer for internal and client facing content.
Configuration focused on core Microsoft 365 services, including Exchange Online for firm email, Microsoft Office applications for document authoring, SharePoint Online and OneDrive for document management and client file sharing, and Microsoft Teams for real time collaboration. The firm applied Microsoft 365 settings to enforce document versioning and shared libraries aligned with legal practice workflows. Administration was managed through a single Microsoft 365 tenant to control licensing and service configuration.
Identity and access appear to be governed via Azure Active Directory single sign on and user provisioning within the Microsoft 365 tenant, supporting role based access for attorneys and support staff. Governance used the Microsoft 365 admin and compliance controls for retention and access auditing tailored to professional services operations. The deployment covers internal business functions including legal intake, case related documentation, and office administration.
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1-800-LAW-FIRM CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2011 | 2011 |
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1-800-LAW-FIRM PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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1-800-LAW-FIRM IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at 1-800-LAW-FIRM
| First Name | Last Name | Title | Function | Department | Phone | |
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Managing Partner | Manager | Finance | |
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Controller | Director | Finance | |
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Sales Manager | Manager | Sales | |
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Founder, CEO | CXO | Finance | |
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Apps Being Evaluated by 1-800-LAW-FIRM Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from 1-800-LAW-FIRM IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the 1-800-LAW-FIRM digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD 1-800-LAW-FIRM Technographics
1-800-LAW-FIRM is a Professional Services organization based in United States,
with around 45 employees and annual revenues of $5.0 million.
1-800-LAW-FIRM operates a diverse technology stack with applications such as
Intuit Quickbooks Enterprise, Blazeo ApexChat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
1-800-LAW-FIRM has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, Blazeo and Microsoft.
1-800-LAW-FIRM recently adopted applications including
GoDaddy CDN in 2020, Amazon CloudFront in 2020 and Blazeo ApexChat in 2017,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of 1-800-LAW-FIRM’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates 1-800-LAW-FIRM’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete 1-800-LAW-FIRM technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.