List of SAP Fieldglass Customers
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Since 2010, our global team of researchers has been studying SAP Fieldglass customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SAP Fieldglass for Contingent Labor Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SAP Fieldglass for Contingent Labor Management include: CVS Health, a United States based Healthcare organisation with 219000 employees and revenues of $372.81 billion, Shell, a United Kingdom based Oil, Gas and Chemicals organisation with 96000 employees and revenues of $284.31 billion, General Motors, a United States based Automotive organisation with 162000 employees and revenues of $187.44 billion, Centene, a United States based Healthcare organisation with 60500 employees and revenues of $163.07 billion, Ahold Delhaize, a Netherlands based Retail organisation with 390000 employees and revenues of $120.90 billion and many others.
Contact us if you need a completed and verified list of companies using SAP Fieldglass, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the HCM software purchases.
The SAP Fieldglass customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of HCM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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22nd Century Technologies | Professional Services | 6000 | $500M | United States | SAP | SAP Fieldglass | Contingent Labor Management | 2014 | n/a |
In 2014, 22nd Century Technologies implemented SAP Fieldglass as its Contingent Labor Management application. The deployment established SAP Fieldglass as the cloud vendor management system to centralize contingent workforce administration across the organization, aligning VMS activities with recruitment and MSP account management functions.
The SAP Fieldglass implementation emphasized supplier and contingent worker management, requisition to onboarding workflows, time and expense capture, and statement of work services procurement, reflecting common Contingent Labor Management capabilities. Configuration work included role based requisition flows and worker profile management to support sourcing, qualification, and onboarding processes used by hiring managers and account teams.
Operational coverage extended across the companys US footprint, reflecting presence in 33 states, with headquarters in Somerset, NJ and a federal practice hub in McLean, VA, and targeted support for recruiting, MSP account management, and HR sourcing teams. Internal practitioners reported experience across multiple VMS platforms including PeopleClick, Tapfin, Beeline, Acro XRM and Fieldglass, and that cross platform experience informed interface and workflow decisions during configuration.
Governance centered on formalizing VMS and MSP account responsibilities, standardizing pre screening, technical interview coordination, background check orchestration, and rate negotiation processes for C2C, W2 and 1099 engagements. The implementation embedded hiring manager workflows and candidate submission controls, and established process ownership for maintaining client references and ongoing supplier management.
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Abbott | Healthcare | 114000 | $42.0B | United States | SAP | SAP Fieldglass | Contingent Labor Management | 2016 | n/a |
In 2016, Abbott deployed SAP Fieldglass to centralize procurement and oversight of its external workforce, using the platform as its Contingent Labor Management solution for services and flexible labor categories. Abbott SAP Fieldglass Contingent Labor Management supports the company goal of providing visibility and program governance for external labor and Statement of Work engagements across corporate functions.
SAP Fieldglass was implemented to cover core VMS workflows including job posting and multi-bid SOW creation, onboarding and offboarding, rate management, time entry, consolidated invoicing, and performance tracking and reporting. The implementation incorporates support for flexible labor categories such as light industrial, IT, pharmaceutical, clerical and administrative staff, Statement of Work projects, independent contractors, and specialized talent pools, reflecting the application name SAP Fieldglass and its Contingent Labor Management capabilities.
The solution is delivered as a cloud Software as a Service platform built on J2EE architecture with an n tier approach, and Abbott’s implementation leverages the platform’s security and compliance posture including SSAE 16 and ISAE 3402 Type 2 SOC1 audits, SSAE 16 Type 2 SOC2 audits, and ISO 27001:2013 certification. SAP Fieldglass integrates with back end ERP, HR, financial and other e procurement systems to complete the procure to pay lifecycle and is configured to handle multiple currencies, complex tax rules, rate components and multi language support.
Operationally the implementation maps to the four VMS user types, buyers who request resources, suppliers who submit candidates, a program office responsible for approvals and candidate vetting, and workers who enter time or deliverables. Governance choices include program agnostic management, enabling Abbott to self manage programs or use a Managed Service Provider or Recruitment Process Outsourcer as needed, while SAP Fieldglass services and benchmarking capabilities support continuous program improvement. The implementation explicitly aims to deliver total visibility, program efficiency, cost control, improved worker quality and compliance with corporate and regulatory requirements.
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Accenture | Professional Services | 791000 | $64.9B | Ireland | SAP | SAP Fieldglass | Contingent Labor Management | 2018 | n/a |
In 2018, Accenture implemented SAP Fieldglass to manage services-based spend and statements of work, aligning the deployment with its Contingent Labor Management agenda. The initiative was positioned as part of Procurement Plus, Accenture’s rebranded procurement program that shifted focus from controls and compliance to user experience, standardization, simplification, and automation.
SAP Fieldglass was deployed to centralize statement of work management and to enable more accurate alignment to contracted terms, audit focus, and services contract oversight. Functional capabilities implemented include services SOW orchestration, contract lifecycle visibility, and operational controls that support procurement operations desks and workflow-driven approvals.
The SAP Fieldglass implementation was integrated into Accenture’s broader SAP ecosystem, leveraging the single global SAP S/4HANA instance and Accenture’s enterprise data lake to combine and enrich procurement and services data. The program also connected SAP Fieldglass workflows with SAP Ariba buying channels, Celonis process mining for end-to-end transaction transparency and process diagnostics, and a Procurement Operations Desk operating across 23 countries to allocate manual work, accelerate requisition processing, and consolidate purchase request data onto shared dashboards.
Governance and rollout were managed through the Procurement Plus program structure, emphasizing reuse of global design assets, process templates, and agile delivery from Accenture’s Cloud Platform Center of Excellence. The program institutionally tracked outcomes and operational metrics, including an explicitly stated five times improvement in contract compliance on catalog transactions in the first two years, the pursuit of intelligent spend management use cases such as AI driven GL coding and virtual assistants, and recognition when Accenture’s intelligent procurement approach received an SAP Innovation Award in 2019.
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Oil, Gas and Chemicals | 8676 | $11.1B | India | SAP | SAP Fieldglass | Contingent Labor Management | 2022 | n/a |
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Construction and Real Estate | 8684 | $3.2B | Canada | SAP | SAP Fieldglass | Contingent Labor Management | 2016 | n/a |
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Insurance | 12785 | $18.8B | United States | SAP | SAP Fieldglass | Contingent Labor Management | 2016 | n/a |
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Utilities | 3894 | $856M | Australia | SAP | SAP Fieldglass | Contingent Labor Management | 2021 | Tata Consultancy Services (TCS) |
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Retail | 390000 | $120.9B | Netherlands | SAP | SAP Fieldglass | Contingent Labor Management | 2019 | n/a |
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Insurance | 55000 | $67.7B | United States | SAP | SAP Fieldglass | Contingent Labor Management | 2014 | n/a |
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Transportation | 136900 | $54.2B | United States | SAP | SAP Fieldglass | Contingent Labor Management | 2019 | n/a |
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Buyer Intent: Companies Evaluating SAP Fieldglass
- TECO Energy, a United States based Utilities organization with 3800 Employees
- Tailor Made Moves, a United Kingdom based Transportation company with 12 Employees
- Digital Space Group, a United Kingdom based Communications organization with 300 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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