1-800-PetMeds
420 South Congress Avenue,
Delray Beach, 33445, FL,
United States
Delray Beach, 33445, FL,
United States
1 925-400-4366
Retail
1-800-PetMeds Technographics
1-800-PetMeds Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 1-800-PetMeds and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 212 1-800-PetMeds employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 1-800-PetMeds has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2014, DocuSign eSignature for Digital Signing in 2022, Salesforce Commerce Cloud for eCommerce in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 1-800-PetMeds is running and its propensity to invest more and deepen its relationship with Oracle , DocuSign , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 1-800-PetMeds revenues, which have grown to $273.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 1-800-PetMeds intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
1-800-PetMeds Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2014 | 2014 |
In 2014, 1-800-PetMeds implemented Oracle NetSuite ERP. The deployment centered on ERP Financial capabilities to consolidate and standardize accounting across the company’s US retail operations. Implementation targeted core finance modules including general ledger, accounts payable, accounts receivable, billing, tax reporting, and fixed asset accounting.
The implementation used Oracle NetSuite ERP cloud service and configured role based access controls, a centralized chart of accounts, and automated period close workflows. Configuration emphasized financial reporting and configurable billing and revenue recognition rules common to retail sellers, with workflow automation for transactional posting and reconciliations.
Operational scope covered finance and accounting functions supporting retail sales and fulfillment in the United States, with governance established around chart of accounts stewardship and month end close procedures. Process changes focused on standardizing reconciliations and control points for approvals, consolidating financial reporting across the company’s business lines.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2022 | 2022 |
In 2022, 1-800-PetMeds deployed DocuSign eSignature as a Digital Signing solution on its customer-facing website. DocuSign eSignature is used to capture legally binding signatures and manage electronic agreement workflows, providing embedded signing sessions, envelope creation, recipient routing, and audit trail capabilities for online documents. This implementation positions 1-800-PetMeds DocuSign eSignature Digital Signing to handle customer agreements and consent flows directly within web pages, reducing manual signature handling.
The deployment centers on web-embedded signing workflows and server-side envelope management, with configuration of templates, routing rules, authentication controls, and audit logging to ensure traceability. Operational scope focuses on customer-facing document workflows and supporting functions such as customer service and compliance review, with governance activities oriented around template management, signature policy configuration, and ongoing administration of signing workflows.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Commerce Cloud | eCommerce | eCommerce | n/a | 2020 | 2020 |
In 2020, 1-800-PetMeds implemented Salesforce Commerce Cloud. Salesforce Commerce Cloud was deployed as the primary online storefront on 1800petmeds.com to support the companys eCommerce operations and customer-facing catalog, checkout, and account workflows.
The deployment centered on standard Commerce Cloud functional modules including product catalog management, storefront rendering and responsive UX configuration, cart and checkout orchestration, promotions and merchandising rules, customer account and profile management, and content management for site pages. Configuration work emphasized catalog structure, pricing tiers, promotion rules, and storefront templates to support online merchandising and category-level merchandising controls.
Operational ownership rested with the eCommerce and marketing teams, who managed catalog updates, promotions, and content publishing through Commerce Cloud administration tools. Governance focused on staged configuration and iterative rollout on the corporate website, with merchandising and eCommerce leads controlling release cadence, change control, and site content governance for ongoing operational management.
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Personalization and Product Recommendations | eCommerce |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2012 | 2012 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2019 | 2019 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at 1-800-PetMeds
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by 1-800-PetMeds Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from 1-800-PetMeds IT executives and key decision makers. This section highlights 1-800-PetMeds's latest recorded technology evaluations, including Fastly for Content Delivery Network on 2025-03-24. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the 1-800-PetMeds digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD 1-800-PetMeds Technographics
1-800-PetMeds is a Retail organization based in United States,
with around 212 employees and annual revenues of $273.0 million.
1-800-PetMeds operates a diverse technology stack with applications such as
Oracle NetSuite ERP, DocuSign eSignature and Salesforce Commerce Cloud,
covering areas like ERP Financial, Digital Signing and eCommerce.
1-800-PetMeds has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, DocuSign and Salesforce.
1-800-PetMeds recently adopted applications including
DocuSign eSignature in 2022, Salesforce Sales Cloud in 2021 and Okta Identity Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of 1-800-PetMeds’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates 1-800-PetMeds’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete 1-800-PetMeds technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.