Dubai, x,
United Arab Emirates
1 Box Office Technographics
1 Box Office Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 1 Box Office and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 31 1 Box Office employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 1 Box Office has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, Hotjar for Customer Experience in 2021, Intuit Mailchimp Mandrill for Transactional Email in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 1 Box Office is running and its propensity to invest more and deepen its relationship with Google , Salesforce , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 1 Box Office revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 1 Box Office intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
1 Box Office Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2021 | 2021 |
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Tag Management | CRM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp Mandrill | Transactional Email | PaaS | n/a | 2021 | 2021 |
In 2021, 1 Box Office implemented Intuit Mailchimp Mandrill. The Intuit Mailchimp Mandrill deployment provides Transactional Email capabilities for the company’s United Arab Emirates ticketing website.
The implementation is centered on API-driven and SMTP relay workflows, using Mandrill templates for confirmation emails, e-tickets, and booking receipts. Configuration emphasizes template personalization, event-triggered sends tied to checkout and booking events, and deliverability controls. Standard Transactional Email functional elements such as transactional templates, API calls, webhook event handling, and sending domain authentication are incorporated into the setup.
Operational integration is explicit on the website where Intuit Mailchimp Mandrill is invoked from web checkout and booking flows to send customer-facing notifications and receipts. The deployment scope covers web operations and customer support functions within 1 Box Office, supporting notifications for ticket purchases and reservation changes. Monitoring is conducted through Mandrill dashboards and event feeds to support send verification and troubleshooting.
Governance is oriented around centralized template management and API key control, with documented webhook endpoints for event mapping and role assignment to web operations and customer support. The configuration includes authenticated sending domains, template version control, and event-based orchestration to manage transactional workflows.
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Transactional Email | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at 1 Box Office
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by 1 Box Office Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||