New York, 10036, NY,
United States
1 Hotels US Technographics
1 Hotels US Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 1 Hotels US and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2200 1 Hotels US employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 1 Hotels US has purchased the following applications: Mindbody Business for Gym Management in 2022, Microsoft 365 for Collaboration in 2018, Hotjar for Customer Experience in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 1 Hotels US is running and its propensity to invest more and deepen its relationship with MINDBODY , WellnessLiving , Agilysys or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 1 Hotels US revenues, which have grown to $350.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 1 Hotels US intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
1 Hotels US Tech Stack and Enterprise Applications
1 Hotels US ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MINDBODY | Legacy | Mindbody Business | Gym Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, 1 Hotels US implemented Mindbody Business for Gym Management to support online booking and management of guest fitness and wellness services. Mindbody Business is integrated into the 1 Hotels website to surface class schedules, allow reservations, and present paid wellness offerings directly to guests.
The deployment leveraged Gym Management functional modules such as class and appointment scheduling, membership and package management, staff rostering, client records, and point of sale for service payments. Mindbody Business was configured to expose an online storefront and booking workflows on the website, enabling real-time schedule visibility and reservation capture tied to service inventory and guest profiles.
Operational scope concentrated on guest-facing fitness and wellness operations, with fitness teams and front desk staff using Mindbody Business for reservation intake and day-to-day coordination. Governance focused on centralized schedule publishing and consolidated booking policies managed through Mindbody Business, with web-facing authentication and payment capture routed through the hotel site.
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Gym Management, Salon Management | ERP Services and Operations |
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2021 | 2021 |
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Point Of Sale | ERP Services and Operations |
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2017 | 2017 |
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Reservation and Booking Management | ERP Services and Operations |
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2015 | 2015 |
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Reservation and Booking Management | ERP Services and Operations |
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2021 | 2021 |
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Salon Management | ERP Services and Operations |
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2021 | 2021 |
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1 Hotels US Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, 1 Hotels US implemented Microsoft 365 as its Collaboration platform. The deployment extended Microsoft 365 across corporate and property operations for an organization of about 2200 employees in the United States, centralizing enterprise email, messaging, and document collaboration under a single tenant.
The implementation leveraged core Microsoft 365 capabilities including Exchange Online for email, SharePoint for intranet and content management, Teams for real time communication and meetings, and OneDrive for user file synchronization. Tenant administration and identity management were handled through Microsoft 365 administration and integrated directory controls to govern access and group provisioning. Microsoft 365 artifacts observed on the public website indicate web surfaced services or editorial workflows that leverage Microsoft 365 identities or content delivery, aligning the 1 Hotels US Microsoft 365 Collaboration deployment with corporate content and communications workflows.
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Collaboration | Collaboration |
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2022 | 2022 |
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Event Management | Collaboration |
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2021 | 2021 |
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1 Hotels US CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019, 1 Hotels US deployed Hotjar on their website to support Customer Experience for digital marketing and UX functions. The Hotjar deployment focused on client-side web instrumentation to capture session replays, heatmaps, click and scroll analytics, and on-site feedback mechanisms, with data collection implemented through the Hotjar site script embedded across public site pages and booking-related touchpoints.
The implementation used Hotjar modules such as session recordings, heatmaps, conversion funnel tracking, and on-site polls to provide qualitative behavior analytics consistent with Customer Experience tooling. Operational ownership was aligned to the digital marketing and user experience teams, with the deployment emphasizing browser-based behavior analytics rather than server-side instrumentation or backend integration.
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Listing Management | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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1 Hotels US ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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1 Hotels US TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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1 Hotels US IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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1 Hotels US CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at 1 Hotels US
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by 1 Hotels US Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-06-25 | 1 Hotels US | Evaluated | ADP | ADP Payroll | Payroll | HCM |