St Leonards, 2065, NSW,
Australia
1001 Optometry Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 1001 Optometry and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70 1001 Optometry employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 1001 Optometry has purchased the following applications: GoDaddy for Application Hosting and Computing Services in 2023, Algolia Search for Application, Web and Enterprise Search in 2023, dotdigital Live Chat for Chatbots and Conversational AI in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 1001 Optometry is running and its propensity to invest more and deepen its relationship with GoDaddy , Algolia , dotdigital or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 1001 Optometry revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 1001 Optometry intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2023 | 2023 | ||
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2023 | 2023 | In 2023, 1001 Optometry implemented Algolia Search on its public website to power the customer facing product search experience. The deployment targets the retail product catalog and online merchandising workflows, aligning the implementation with the Application, Web and Enterprise Search category and supporting ecommerce and customer experience functions for the Australian optical retailer. Algolia Search is embedded in the site front end using hosted search APIs and client side JavaScript widgets to provide relevance tuning, autocomplete, typo tolerance, faceted navigation and synonym management, capabilities typical of the Application, Web and Enterprise Search category. Index configuration and ranking rules are managed through the Algolia dashboard so the digital commerce or merchandising team can adjust relevance and facets without backend code changes, while hosted indexing and query processing remain within Algolia’s service. Governance is scoped to site level, using index naming conventions and dashboard access controls to separate environments and operational responsibilities. |
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| dotdigital | Legacy | dotdigital Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 | In 2023, 1001 Optometry implemented dotdigital Live Chat on its public website. dotdigital Live Chat is deployed as a customer-facing chat widget delivering real-time engagement consistent with Chatbots and Conversational AI capabilities. The implementation is focused on front-end customer interactions, handling product enquiries, appointment assistance, and online sales support through on-site conversational flows. 1001 Optometry, dotdigital Live Chat, Chatbots and Conversational AI supports the retailer's e-commerce and customer service touchpoints. Configuration emphasizes chat widget placement and conversational scripting, session routing to store support staff during business hours, canned responses for common queries, and transcript capture for follow-up. Operational coverage is the company website serving Australian customers, impacting customer support and online sales teams and governed by digital commerce and retail operations leadership. dotdigital Live Chat is integrated into website customer journeys and is positioned to standardize on-site inquiry handling and lead capture for the business functions of customer service and online sales. |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Customer Engagement | CRM |
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2023 | 2023 |
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Customer Engagement | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2023 | 2023 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Payment Processing | ERP Financial Management |
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2023 | 2023 |
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Payment Processing | ERP Financial Management |
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2023 | 2023 |
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Payment Processing | ERP Financial Management |
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2024 | 2024 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Web Application Firewalls (WAF), Phishing Protection | CyberSecurity |
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2025 | 2025 |
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