1001 Optometry
Unit 30/6 Herbert St,
St Leonards, 2065, NSW,
Australia
St Leonards, 2065, NSW,
Australia
61 2 9439-9912
Retail
1001 Optometry Technographics
1001 Optometry Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 1001 Optometry and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70 1001 Optometry employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 1001 Optometry has purchased the following applications: Apple Pay for Payment Processing in 2023, dotdigital Live Chat for Chatbots and Conversational AI in 2023, Algolia Search for Application, Web and Enterprise Search in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 1001 Optometry is running and its propensity to invest more and deepen its relationship with Apple , Google , Block (ex Square, Inc) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 1001 Optometry revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 1001 Optometry intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
1001 Optometry Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Apple | Legacy | Apple Pay | Payment Processing | ERP Financial Management | n/a | 2023 | 2023 |
In 2023, 1001 Optometry implemented Apple Pay on its public website. Apple Pay is integrated as the Payment Processing option in the site checkout to accept customer mobile wallet and browser-based payments.
The implementation uses web payment client components to present the Apple Pay button and initiate Apple Pay payment flows, including merchant validation and client-side tokenization. The configuration centers on web checkout integration, handling payment sheet invocation, and exchanging Apple-issued payment tokens with the merchant payment pipeline.
Integrations are focused on the e-commerce checkout and the merchant payment gateway or acquirer, preserving the existing order capture workflow on the website. Operational scope covers online retail checkout and e-commerce operations for the Australia-based retailer, with functional impact on payments processing, order management, and customer-facing checkout experience.
Governance and rollout are implemented at the site level, requiring front-end checkout changes, merchant domain validation with Apple, and operational ownership by the e-commerce and payments functions. The implementation leverages Apple Pay device tokenization and web payments architecture to keep card credentials out of the merchant storefront environment while integrating into the retailer's existing payment processing flow.
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Payment Processing | ERP Financial Management |
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2023 | 2023 |
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Payment Processing | ERP Financial Management |
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2024 | 2024 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| dotdigital | Legacy | dotdigital Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 |
In 2023, 1001 Optometry implemented dotdigital Live Chat on its public website. dotdigital Live Chat is deployed as a customer-facing chat widget delivering real-time engagement consistent with Chatbots and Conversational AI capabilities. The implementation is focused on front-end customer interactions, handling product enquiries, appointment assistance, and online sales support through on-site conversational flows. 1001 Optometry, dotdigital Live Chat, Chatbots and Conversational AI supports the retailer's e-commerce and customer service touchpoints.
Configuration emphasizes chat widget placement and conversational scripting, session routing to store support staff during business hours, canned responses for common queries, and transcript capture for follow-up. Operational coverage is the company website serving Australian customers, impacting customer support and online sales teams and governed by digital commerce and retail operations leadership. dotdigital Live Chat is integrated into website customer journeys and is positioned to standardize on-site inquiry handling and lead capture for the business functions of customer service and online sales.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2023 | 2023 |
In 2023, 1001 Optometry implemented Algolia Search on its public website to power the customer facing product search experience. The deployment targets the retail product catalog and online merchandising workflows, aligning the implementation with the Application, Web and Enterprise Search category and supporting ecommerce and customer experience functions for the Australian optical retailer.
Algolia Search is embedded in the site front end using hosted search APIs and client side JavaScript widgets to provide relevance tuning, autocomplete, typo tolerance, faceted navigation and synonym management, capabilities typical of the Application, Web and Enterprise Search category. Index configuration and ranking rules are managed through the Algolia dashboard so the digital commerce or merchandising team can adjust relevance and facets without backend code changes, while hosted indexing and query processing remain within Algolia’s service. Governance is scoped to site level, using index naming conventions and dashboard access controls to separate environments and operational responsibilities.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2023 | 2023 |
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Customer Engagement | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Application Firewalls (WAF), Phishing Protection | CyberSecurity |
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2025 | 2025 |
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IT Decision Makers and Key Stakeholders at 1001 Optometry
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by 1001 Optometry Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from 1001 Optometry IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the 1001 Optometry digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD 1001 Optometry Technographics
1001 Optometry is a Retail organization based in Australia,
with around 70 employees and annual revenues of $7.0 million.
1001 Optometry operates a diverse technology stack with applications such as
Apple Pay, dotdigital Live Chat and Algolia Search,
covering areas like Payment Processing, Chatbots and Conversational AI and Application, Web and Enterprise Search.
1001 Optometry has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Apple, dotdigital and Algolia.
1001 Optometry recently adopted applications including
Cloudflare CDN in 2025, Cloudflare Bot Management in 2025 and Block Afterpay in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of 1001 Optometry’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates 1001 Optometry’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete 1001 Optometry technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.