Sao Paulo, 06515-200,
Brazil
101DB Technographics
101DB Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 101DB and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 101DB employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 101DB has purchased the following applications: Tawk.to for Chatbots and Conversational AI in 2017, OpenCart for Shopping Cart Management in 2015, Hotjar for Customer Experience in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 101DB is running and its propensity to invest more and deepen its relationship with Tawk.to , OpenCart , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 101DB revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 101DB intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
101DB Tech Stack and Enterprise Applications
101DB AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, 101DB deployed Tawk.to as a customer-facing chat solution on its public website, embedding the Tawk.to chat widget to capture real-time visitor messages and route inquiries. This implementation is categorized under Chatbots and Conversational AI and is positioned to support customer service and pre-sales engagement for the Brazil-based manufacturing firm.
Configuration centered on the web widget, real-time messaging, an agent-facing dashboard, canned responses, visitor monitoring, and message history review, reflecting typical Chatbots and Conversational AI capabilities. Conversational workflows were set up to present visitor context to on-site staff and to enable scripted replies and handoffs to human agents through the Tawk.to console.
Operational coverage is limited to the corporate website and is managed by a small cross-functional team combining support and sales responsibilities. Governance is handled through admin account controls, curated response libraries, and basic message retention settings provisioned in the Tawk.to dashboard, aligning daily handling and escalation procedures with the companys existing service processes.
|
101DB eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenCart | Legacy | OpenCart | Shopping Cart Management | eCommerce | n/a | 2015 | 2015 |
In 2015, 101DB implemented OpenCart as its Shopping Cart Management application on its public website https://www.101db.com.br/. 101DB is a Brazil based manufacturing company with roughly 20 employees, and OpenCart functions as the company storefront and order intake system supporting online sales and e-commerce order processing.
The deployment is a single site, web hosted storefront with the OpenCart administration console used to manage catalog entries, product SKUs, pricing, checkout configuration and order management workflows. Functional modules in use align with Shopping Cart Management capabilities, including catalog management, catalog merchandising, customer checkout flows, order status and basic back office order processing. Administration and content updates are handled through the OpenCart admin interface by internal staff, providing a consolidated operational surface for the companys e-commerce activities.
|
101DB CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2017 | 2017 |
|
|
|
|
|
Data Management Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Automation | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
|
|
|
|
Tag Management | CRM |
|
2018 | 2018 |
|
101DB PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2023 | 2023 |
|
IT Decision Makers and Key Stakeholders at 101DB
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by 101DB Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||