Dubai, x,
United Arab Emirates
10xDS Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 10xDS and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 130 10xDS employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 10xDS has purchased the following applications: Visa Authorize.Net for Payment Processing in 2020, OpenAI GPT-4 for Generative AI Platforms in 2024, Querlo for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 10xDS is running and its propensity to invest more and deepen its relationship with Visa , OpenAI , Querlo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 10xDS revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 10xDS intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visa | Legacy | Visa Authorize.Net | Payment Processing | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, 10xDS implemented Visa Authorize.Net on their website. The deployment used Visa Authorize.Net as the organization’s Payment Processing gateway to accept and authorize card transactions through the corporate site for the United Arab Emirates based professional services firm.
Configuration centered on core payment gateway capabilities typical of the Payment Processing category, including transaction authorization and capture, hosted payment form integration, and tokenization for stored credentials to reduce PCI scope when a hosted flow is used. The implementation emphasized secure checkout plumbing and server to gateway API interactions, aligning web checkout session events with Visa Authorize.Net transaction lifecycles and error handling.
Operational integration focused on the public website checkout and client billing workflows, with direct impact on finance and client services functions that handle invoicing and payment reconciliation. Governance was organized around payment acceptance policies and PCI compliance controls, with implementation-level controls embedded in checkout logic and payment operations procedures.
|
AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenAI | Legacy | OpenAI GPT-4 | Generative AI Platforms | AI Development | n/a | 2024 | 2024 |
In 2024, 10xDS deployed OpenAI GPT-4 on its website as an instance of Generative AI Platforms, embedding the OpenAI GPT-4 model to augment client interactions and on-site content workflows. The implementation surfaces generative capabilities directly in web interfaces to support conversational interactions, dynamic content generation, and interactive technical demonstrations aligned to professional services engagement.
The deployment uses front end embedding with server-side orchestration that calls OpenAI GPT-4 via API, implementing session management, prompt templates, and response safety controls consistent with Generative AI Platforms operational patterns. Functional modules include a conversational assistant and content generation workflows, with configuration focused on prompt engineering, usage logging, and content moderation controls to manage site-facing interactions and support client engagement and presales activities.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Querlo | Legacy | Querlo | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, 10xDS deployed Querlo on its corporate website, implementing Querlo as an on-site conversational interface. The deployment falls under the Chatbots and Conversational AI category and was scoped to the firm’s customer-facing digital touchpoint based in the United Arab Emirates.
The implementation centered on embedding the Querlo conversational widget into the website and configuring multi-turn dialogue flows, decision-tree routing, and knowledge base driven responses, capabilities typical of Chatbots and Conversational AI platforms. The deployment included conversation logging and intent tracking to support iterative refinement of dialogue content and response coverage.
Operational coverage was website-level engagement, intended to handle inbound inquiries and deliver customer information through the site experience. Governance and content upkeep were organized through Querlo’s administrative console, with marketing and client engagement teams maintaining dialogue scripts and updating knowledge assets over time.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2023 | 2023 |
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Collaboration | Collaboration |
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2023 | 2023 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2016 | 2016 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2019 | 2019 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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CRM | CRM |
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2024 | 2024 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Apps Development | PaaS |
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2016 | 2016 |
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Apps Development | PaaS |
|
2024 | 2024 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Domain Name System (DNS) | IaaS |
|
2016 | 2016 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Sockets Layer (SSL) | CyberSecurity |
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2019 | 2019 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2023 | 2023 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2024 | 2024 |
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