118 118 Money
The Clubhouse, Holborn Circus, 20 St Andrew Street,
London, EC4A 3AG,
United Kingdom
London, EC4A 3AG,
United Kingdom
44 29 2054-8118
Banking and Financial Services
118 118 Money Technographics
118 118 Money Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 118 118 Money and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 95 118 118 Money employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 118 118 Money has purchased the following applications: Sage Intacct for ERP Financial in 2022, Glassbox SessionCam for Customer Analytics in 2015, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 118 118 Money is running and its propensity to invest more and deepen its relationship with Sage , Glassbox , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 118 118 Money revenues, which have grown to $152.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 118 118 Money intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
118 118 Money Tech Stack and Enterprise Applications
118 118 Money ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | n/a | 2022 | 2022 |
In 2022, 118 118 Money implemented Sage Intacct as its ERP Financial application, with Sage Intacct listed on the company website as the chosen financial management platform. The deployment applies to the United Kingdom based lender and is positioned to support corporate finance functions for an organization of approximately 95 employees.
The implementation centered on core ERP Financial capabilities common to Sage Intacct deployments, including general ledger, accounts payable, accounts receivable, cash management, multi-period financial reporting and consolidation, and automated period close workflows. Configuration work emphasized chart of accounts alignment, automated journal processing and role-based financial controls to support month end and statutory reporting requirements.
Operational coverage focused on finance and accounting departments, consolidating transactional bookkeeping, billing and treasury cash management into a single financial system of record. Typical integrations for an ERP Financial implementation of this type would include bank connectivity, payroll feeds and upstream transaction sources, enabling reconciliations and payment orchestration, with Sage Intacct serving as the central accounting engine.
Governance and rollout activity was organized around finance-led process standardization, segregation of duties and audit trail configuration, with scheduled cutover and stabilization phases to align accounting workflows and close calendars. The narrative is grounded in the presence of Sage Intacct on 118 118 Money website and reflects ERP Financial category norms for mid-market financial system implementations.
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118 118 Money CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Glassbox | Legacy | Glassbox SessionCam | Customer Analytics | CRM | n/a | 2015 | 2015 |
In 2015, 118 118 Money implemented Glassbox SessionCam on its public website. Glassbox SessionCam, deployed as a Customer Analytics solution, was instrumented to record full session replay and behavioral telemetry across web sessions to support digital investigation and user journey analysis.
The deployment focused on site-level client-side instrumentation to capture clicks, scrolls, form interactions, and page context for reconstructed journeys, with data surfaced to customer experience and digital analytics teams. Governance was structured around capture policies and role-based access controls to manage recorded sessions in a regulated banking and financial services context, and instrumentation concentrated on customer touchpoints relevant to product, marketing, and support workflows.
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2016 | 2016 |
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118 118 Money Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
118 118 Money selected and deployed Microsoft 365 in 2020 to replace a legacy collaboration environment. The implementation standardized the firm on Microsoft’s cloud-based collaboration suite—Exchange Online for email, Teams for messaging and meetings, and SharePoint/OneDrive for document storage and co-authoring—positioning Microsoft 365 as the primary SaaS collaboration platform. The deployment consolidates core collaboration and content services across the organization.
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2022 | 2022 |
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118 118 Money Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2024 | 2024 |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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118 118 Money ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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118 118 Money TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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118 118 Money PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Test Automation Platform | PaaS |
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2016 | 2016 |
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Test Automation Platform | PaaS |
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2016 | 2016 |
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Test Automation Platform | PaaS |
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2016 | 2016 |
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Test Automation Platform | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2013 | 2013 |
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118 118 Money IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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118 118 Money CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at 118 118 Money
| First Name | Last Name | Title | Function | Department | Phone | |
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CTO | CXO | IT | |
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CIO | CXO | IT | |
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Head of Quality Assurance | Director | IT | |
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Complaints Handler, Quality Assurance and Team Coach | Manager | IT | |
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Apps Being Evaluated by 118 118 Money Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from 118 118 Money IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the 118 118 Money digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD 118 118 Money Technographics
118 118 Money is a Banking and Financial Services organization based in United Kingdom,
with around 95 employees and annual revenues of $152.0 million.
118 118 Money operates a diverse technology stack with applications such as
Sage Intacct, Glassbox SessionCam and Microsoft 365,
covering areas like ERP Financial, Customer Analytics and Collaboration.
118 118 Money has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Glassbox and Microsoft.
118 118 Money recently adopted applications including
Box in 2024, Amazon CloudFront in 2024 and Amazon Elastic Load Balancing (ELB) in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of 118 118 Money’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates 118 118 Money’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete 118 118 Money technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.