AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

13sqft Tech Stack and Enterprise Applications

AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collect.chat Legacy Collect.chat Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, 13sqft deployed Collect.chat on its public website. Collect.chat is used as a customer-facing conversational layer, classified under Chatbots and Conversational AI, to support website customer engagement and lead capture functions. The implementation uses the Collect.chat embedded web widget model, with the application hosting conversational flows and collecting structured responses in the vendor dashboard. Functional capabilities configured include conversational forms and scripted decision-tree flows, configured to guide visitors through inquiry capture and basic qualification workflows consistent with Chatbots and Conversational AI patterns. Operational ownership is concentrated with web and marketing stakeholders at 13sqft, who manage content and flow updates directly within the Collect.chat admin console. Deployment is limited to the public website, implemented via the site embed, with governance centered on flow versioning and periodic content refreshes to align chat prompts with marketing campaigns.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
GoDaddy Legacy GoDaddy Webmail Collaboration Collaboration n/a 2019 2019
Collaboration Collaboration 2020 2020
Collaboration Collaboration 2024 2024
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Bitrix24 Legacy Bitrix24 CRM CRM CRM n/a 2021 2021
In 2021 13sqft implemented Bitrix24 CRM as its CRM platform embedded on its website, consolidating customer interactions for the 50-employee retail business headquartered in India. The deployment of Bitrix24 CRM serves as the primary customer relationship management solution and is explicitly provisioned through web-facing capture points on the corporate site. Configuration focused on core CRM capabilities, including lead capture and web form ingestion, contact and company records, deal and sales pipeline configuration, task and activity management, and CRM workflow automation. The implementation emphasized pipeline stage definition and rule-driven lead routing, with configuration of email templates and basic CRM reporting to support sales and marketing functional workflows. Operational coverage centers on commercial teams, with inbound website leads routed into Bitrix24 CRM for assignment to sales or marketing owners, and role-based access controls applied to protect customer data. Governance changes included formalizing lead assignment workflows and standardizing pipeline stages to align sales execution, with training and process documentation used to drive adoption across the organization.
Marketing Analytics CRM 2024 2024
Tag Management CRM 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2022 2022

IT Decision Makers and Key Stakeholders at 13sqft

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by 13sqft Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from 13sqft IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the 13sqft digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD 13sqft Technographics
13sqft is a Retail organization based in India, with around 50 employees and annual revenues of $5.0 million.
13sqft operates a diverse technology stack with applications such as Collect.chat, GoDaddy Webmail and Bitrix24 CRM, covering areas like Chatbots and Conversational AI, Collaboration and CRM.
13sqft has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Collect.chat, GoDaddy and Bitrix24.
13sqft recently adopted applications including Slack Connect in 2024, Microsoft Clarity in 2024 and Cloudflare CDN in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of 13sqft’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates 13sqft’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete 13sqft technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.