Reston, 20191, VA,
United States
1901 Group Technographics
1901 Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 1901 Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 1901 Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 1901 Group has purchased the following applications: Microsoft 365 for Collaboration in 2015, 3CLogic for Call Center in 2016, OneTrust Cookie Consent for Governance, Risk and Compliance in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 1901 Group is running and its propensity to invest more and deepen its relationship with Microsoft , 3CLogic , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 1901 Group revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 1901 Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
1901 Group Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, 1901 Group implemented Microsoft 365 as its Collaboration platform across the organization. The Microsoft 365 deployment centers on Exchange Online email, SharePoint Online content and intranet services, Microsoft Teams for real-time collaboration, and OneDrive for Business file storage and sync. This configuration supports core professional services functions including project delivery, client collaboration, sales enablement, and internal knowledge management.
Architecture was implemented as a cloud-hosted Microsoft 365 tenant model with centralized administration and Azure Active Directory identity and access management, enabling tenant-level user provisioning and policy enforcement. Governance practices emphasize centralized administration, mailbox and document permission policies, and content lifecycle controls to align collaboration behaviors across departments. Public-facing website references to Microsoft 365 indicate integration points between the corporate web presence and Microsoft 365 services.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| 3CLogic | Legacy | 3CLogic | Call Center | CRM | n/a | 2016 | 2016 |
In 2016, 1901 Group implemented 3CLogic as a Cloud Contact Center to support a managed services client engagement. The deployment centralized voice, chat, and email queuing into an integrated softphone client and was configured to support technician helpdesk workflows across the engagement.
3CLogic was configured with IVR management and the softphone client as primary functional modules, with IVR administration noted as significantly less complicated than other products and the softphone described as intuitive and straightforward. Reporting modules were implemented and delivered greater flexibility than other products the team had used, though field mapping documentation required supplemental clarification from the vendor. Multi level SLA and KPI threshold capabilities were not available out of the box, but 3CLogic staff extended the platform to provide those thresholds to meet the MSPs requirements.
The implementation integrated 3CLogic with ServiceNow to link calls to ServiceNow tickets and ticket history, enabling technicians to access case context directly from contact records and to associate call activity with incident and request workflows. That ServiceNow integration is central to the operational coverage, impacting helpdesk technicians and client facing support functions and simplifying incident resolution handoffs.
Governance adjustments focused on queue structure and access control, because finer grained subsection permissions were limited in the native product. 1901 Group mitigated that constraint by deploying a more complex queue architecture and by formalizing queue ownership and ticket linking workflows, and within 90 days of implementation the integration and ease of management made 3CLogic an operational asset for the Call Center function.
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2020 | 2020 |
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OneTrust | Legacy | OneTrust Cookie Consent | Governance, Risk and Compliance | TRM | n/a | 2021 | 2021 |
In 2021, 1901 Group implemented OneTrust Cookie Consent on its public-facing website. OneTrust Cookie Consent was provisioned as a Governance, Risk and Compliance control to centralize cookie capture, consent logging, and preference management across site visitors. The deployment uses client-side script injection typical of consent management platforms to present consent banners and a preference center, and it leverages cookie categorization and automated blocking capabilities that are standard for cookie consent tooling. This implementation places the OneTrust Cookie Consent application squarely in the Governance, Risk and Compliance stack for the company.
Operational scope focused on the corporate website and associated web properties, impacting marketing, privacy, and IT functions responsible for data collection and tag governance. The rollout established centralized consent records and a preference workflow to align web tracking with privacy policy and data governance processes. The configuration supports web-level control of analytics and advertising tags through consent signals, and it frames ongoing governance responsibilities for privacy and web operations teams rather than system-level enterprise integrations.
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2021 | 2021 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at 1901 Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by 1901 Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||