AI Buyer Insights:

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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

1Point Interactive Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Chatwoot Legacy Chatwoot Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2023 2023
In 2023, 1Point Interactive implemented Chatwoot Live Chat, a Chatbots and Conversational AI application, on its public website. The deployment centers on an embedded website chat widget that provides real-time customer conversations and lead capture for the company’s professional services offerings. The implementation emphasizes core conversational workflows typical of the category, including an embedded live chat widget, an agent inbox for centralized conversation management, persistent conversation history for contextual responses, canned responses, and basic automation rules to triage inbound messages. Configuration and scale were aligned to a 10-person organization, with lightweight administration focused on widget behavior, response templates, and routing rules to support small team operations. Operational coverage is website-level customer engagement, impacting customer support and sales functions. Governance is implemented within the Chatwoot Live Chat environment, with administrators configuring agent assignments, conversation routing, and moderation workflows for consistent handling of inbound website conversations.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2022 2022
Collaboration Collaboration 2023 2023
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HubSpot Legacy Hubspot Marketing Automation Marketing Automation CRM n/a 2017 2017
Tag Management CRM 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2022 2022
Application Hosting and Computing Services IaaS 2022 2022
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Application Firewalls (WAF) CyberSecurity 2023 2023
IT Decision Makers and Key Stakeholders at 1Point Interactive
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by 1Point Interactive Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD 1Point Interactive Technographics

1Point Interactive is a Professional Services organization based in United States, with around 10 employees and annual revenues of $1.0 million.

1Point Interactive operates a diverse technology stack with applications such as Chatwoot Live Chat, Microsoft 365 and Hubspot Marketing Automation, covering areas like Chatbots and Conversational AI, Collaboration and Marketing Automation.

1Point Interactive has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Chatwoot, Microsoft and HubSpot.

1Point Interactive recently adopted applications including Chatwoot Live Chat in 2023, Slack Connect in 2023 and Imunify360 in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of 1Point Interactive’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates 1Point Interactive’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete 1Point Interactive technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.