Maumee, 43537, OH,
United States
1Point Interactive Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 1Point Interactive and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 1Point Interactive employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 1Point Interactive has purchased the following applications: Chatwoot Live Chat for Chatbots and Conversational AI in 2023, Microsoft 365 for Collaboration in 2022, Hubspot Marketing Automation for Marketing Automation in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 1Point Interactive is running and its propensity to invest more and deepen its relationship with Chatwoot , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 1Point Interactive revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 1Point Interactive intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Chatwoot | Legacy | Chatwoot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 |
In 2023, 1Point Interactive implemented Chatwoot Live Chat, a Chatbots and Conversational AI application, on its public website. The deployment centers on an embedded website chat widget that provides real-time customer conversations and lead capture for the company’s professional services offerings.
The implementation emphasizes core conversational workflows typical of the category, including an embedded live chat widget, an agent inbox for centralized conversation management, persistent conversation history for contextual responses, canned responses, and basic automation rules to triage inbound messages. Configuration and scale were aligned to a 10-person organization, with lightweight administration focused on widget behavior, response templates, and routing rules to support small team operations.
Operational coverage is website-level customer engagement, impacting customer support and sales functions. Governance is implemented within the Chatwoot Live Chat environment, with administrators configuring agent assignments, conversation routing, and moderation workflows for consistent handling of inbound website conversations.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
|
|
|
|
|
Collaboration | Collaboration |
|
2023 | 2023 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Marketing Automation | Marketing Automation | CRM | n/a | 2017 | 2017 |
|
|
|
|
|
Tag Management | CRM |
|
2020 | 2020 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Application Firewalls (WAF) | CyberSecurity |
|
2023 | 2023 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||