20 20 Plastics
2 Cavalier Road,
Newton Abbot, TQ12 6TQ,
United Kingdom
Newton Abbot, TQ12 6TQ,
United Kingdom
44 16 2620-2000
Manufacturing
20 20 Plastics Technographics
20 20 Plastics Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 20 20 Plastics and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 20 20 Plastics employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 20 20 Plastics has purchased the following applications: Ruby Live Chat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2020, iomart Hybrid Cloud for Application Hosting and Computing Services in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 20 20 Plastics is running and its propensity to invest more and deepen its relationship with Ruby , Microsoft , iomart Group or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 20 20 Plastics revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 20 20 Plastics intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
20 20 Plastics Tech Stack and Enterprise Applications
20 20 Plastics AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, 20 20 Plastics implemented Ruby Live Chat on its public website. Ruby Live Chat is deployed as a Chatbots and Conversational AI application providing an embedded web chat widget and real time messaging to handle customer service and sales inquiries. The deployment is client side on web pages, enabling live agent interactions and visitor context capture, and positions 20 20 Plastics Ruby Live Chat Chatbots and Conversational AI for front line customer engagement.
Configuration emphasized the chat widget, agent console, canned response libraries, and conversational scripting consistent with Chatbots and Conversational AI capabilities. Operational coverage is focused on website driven customer support managed by a small internal team, with procedures for agent handoff and scripted responses for common inquiries. Governance centered on agent role based access, runtime monitoring of conversations, and training to align operators to the Ruby Live Chat interface and conversational workflows.
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20 20 Plastics Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, 20 20 Plastics implemented Microsoft 365. The small United Kingdom manufacturing firm of 10 employees adopted Microsoft 365 as a Collaboration platform to support core communication, email, and document management needs, and the deployment is referenced on the company website. This placement signals a cloud-first choice for workplace productivity for the entire organization.
The deployment centers on standard Microsoft 365 Collaboration capabilities, including Exchange Online for email, Microsoft Teams for real-time messaging and meetings, SharePoint Online and OneDrive for document libraries and file sharing, and the Office desktop and web apps for document authoring and collaboration. Configuration scope aligns with typical small-business patterns, with centralized user accounts, mailbox provisioning, shared document libraries, and Teams channels structured to reflect day-to-day operational workflows. The full application name Microsoft 365 appears in public assets, reinforcing the use of Microsoft 365 across productivity and collaboration touchpoints.
Operational coverage appears company-wide, supporting operations, sales and administrative functions across the business. Governance elements consistent with a Collaboration deployment are present or expected, including account lifecycle management and access controls to manage internal information sharing and external collaboration. The implementation reads as a consolidated collaboration layer for the organization, simplifying communication and file access for all employees.
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20 20 Plastics IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iomart Group | Legacy | iomart Hybrid Cloud | Application Hosting and Computing Services | IaaS | n/a | 2022 | 2022 |
In 2022, 20 20 Plastics deployed iomart Hybrid Cloud to host its public website, establishing a cloud-based footprint for its customer-facing web presence. The deployment uses iomart Hybrid Cloud as the Application Hosting and Computing Services solution for the company based in the United Kingdom, aligning the application to web hosting and site operations for a small manufacturing firm with ten employees.
The implementation is described as a hosted web architecture leveraging iomart Hybrid Cloud capabilities, with configuration consistent with Application Hosting and Computing Services such as provisioned virtual server instances, scalable compute, persistent storage, and managed backup and monitoring. The iomart Hybrid Cloud implementation is configured to run the website stack and associated infrastructure components, reflecting standard hybrid cloud service patterns for hosting, orchestration, and systems management.
Operational scope is focused on the company website, with IT governance sized to a small operator model where hosting, patching, and infrastructure monitoring are handled through the cloud platform rather than an internal infrastructure program. The use of iomart Hybrid Cloud for Application Hosting and Computing Services centralizes web operations, reduces on-premises hosting needs, and formalizes a managed hosting arrangement for 20 20 Plastics' online presence.
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Cloud Storage | IaaS |
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Content Delivery Network | IaaS |
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IT Decision Makers and Key Stakeholders at 20 20 Plastics
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Apps Being Evaluated by 20 20 Plastics Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from 20 20 Plastics IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the 20 20 Plastics digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD 20 20 Plastics Technographics
20 20 Plastics is a Manufacturing organization based in United Kingdom,
with around 10 employees and annual revenues of $1.0 million.
20 20 Plastics operates a diverse technology stack with applications such as
Ruby Live Chat, Microsoft 365 and iomart Hybrid Cloud,
covering areas like Chatbots and Conversational AI, Collaboration and Application Hosting and Computing Services.
20 20 Plastics has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Ruby, Microsoft and iomart Group.
20 20 Plastics recently adopted applications including
iomart Hybrid Cloud in 2022, Amazon S3 in 2022 and Ruby Live Chat in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of 20 20 Plastics’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates 20 20 Plastics’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete 20 20 Plastics technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.