2020 Exhibits
10550 S. Sam Houston Parkway West,
Houston, 77071, TX,
United States
Houston, 77071, TX,
United States
1 866-790-2356
Professional Services
2020 Exhibits Technographics
2020 Exhibits Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 2020 Exhibits and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 2020 Exhibits employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 2020 Exhibits has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2018, Zendesk Chat for Chatbots and Conversational AI in 2013, CallRail Call Tracking for Call Tracking and Recording in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 2020 Exhibits is running and its propensity to invest more and deepen its relationship with Intuit , Zendesk , CallRail or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 2020 Exhibits revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 2020 Exhibits intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
2020 Exhibits Tech Stack and Enterprise Applications
2020 Exhibits ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | X | 2018 | 2018 |
In 2018, 2020 Exhibits implemented Intuit Quickbooks Enterprise as its ERP Financial platform. The deployment established Quickbooks Enterprise as the central financial system to support accounting and billing workflows across the organization.
The implementation focused on core financial management capabilities, including general ledger processing, accounts payable and receivable workflows, transaction data entry, and structured financial reporting. Office administration activity referenced in internal records shows day to day bookkeeping and mass data entry into Intuit Quickbooks Enterprise to maintain customer records and support account executive distribution.
Operational coverage included accounting and office administration teams, with an office administrator responsible for maintaining customer information in the system and coordinating transaction records. The company maintained centralized, multi-user access patterns to support shared ledger entry, reconciliations, and reporting, and operational practices extended to a daily attendance tracker reported for over 1000 employees nationwide in internal administrative duties.
Governance focused on configuring a standardized chart of accounts, enforcing role based access for accounting users, and establishing repeatable transaction entry and reconciliation routines. The narrative centers on Intuit Quickbooks Enterprise as the ERP Financial backbone for accounting, billing, and administrative recordkeeping at 2020 Exhibits in 2018.
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2020 Exhibits AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013, 2020 Exhibits deployed Zendesk Chat on its public website. The deployment uses Zendesk Chat as a web-embedded conversational channel in the Chatbots and Conversational AI category to support customer service inquiries and lead capture workflows for the 150-employee professional services firm.
Operational ownership is centered on customer support and website operations, with agents using Zendesk Chat to triage inbound requests, capture visitor context, and hand off conversations to internal teams. Configuration emphasizes typical Chatbots and Conversational AI capabilities, including an on-site chat widget, proactive messaging triggers, pre-chat capture forms, canned responses, session routing, and conversational reporting, while governance relies on scripted response templates and routing rules to standardize first-touch handling.
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2020 Exhibits CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CallRail | Legacy | CallRail Call Tracking | Call Tracking and Recording | CRM | n/a | 2020 | 2020 |
In 2020, 2020 Exhibits implemented CallRail Call Tracking on its corporate website. The deployment positions CallRail Call Tracking as the enterprise tool in the Call Tracking and Recording category to capture and attribute inbound phone leads generated by digital channels, supporting marketing attribution and lead intake workflows.
The implementation included provisioning of dedicated tracking numbers and on‑site instrumentation to associate calls with specific campaigns and web sessions. Functional capabilities reported in use include call recording, detailed call logs, timestamped call attribution, and per-campaign call analytics, configured to present caller context to marketing and sales teams for lead qualification and follow up.
Operational scope is focused on the company website and associated digital marketing channels, with primary business functions impacted being marketing operations and sales. Governance emphasized access controls for call recordings and reporting, and configuration management for number provisioning and campaign tagging to maintain consistent attribution and operational reporting.
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2020 | 2020 |
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2020 Exhibits PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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2020 Exhibits IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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2020 Exhibits CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at 2020 Exhibits
| First Name | Last Name | Title | Function | Department | Phone | |
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President | CXO | Finance | |
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V. P. Business Development | VP | Sales | |
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Operations Manager | Manager | Finance | |
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Apps Being Evaluated by 2020 Exhibits Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from 2020 Exhibits IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the 2020 Exhibits digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD 2020 Exhibits Technographics
2020 Exhibits is a Professional Services organization based in United States,
with around 150 employees and annual revenues of $20.0 million.
2020 Exhibits operates a diverse technology stack with applications such as
Intuit Quickbooks Enterprise, Zendesk Chat and CallRail Call Tracking,
covering areas like ERP Financial, Chatbots and Conversational AI and Call Tracking and Recording.
2020 Exhibits has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, Zendesk and CallRail.
2020 Exhibits recently adopted applications including
Microsoft Azure Cloud Services in 2021, Hornetsecurity Zerospam in 2021 and CallRail Call Tracking in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of 2020 Exhibits’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates 2020 Exhibits’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete 2020 Exhibits technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.