New York, 10010, NY,
United States
24 Seven Inc Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 24 Seven Inc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 24 Seven Inc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 24 Seven Inc has purchased the following applications: SAP Concur Expense for Expense Management in 2017, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2017, Hubspot Live Chat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 24 Seven Inc is running and its propensity to invest more and deepen its relationship with SAP , iCIMS , Bullhorn or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 24 Seven Inc revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 24 Seven Inc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Expense | Expense Management | ERP Financial Management | n/a | 2017 | 2017 |
In 2017, 24 Seven Inc implemented SAP Concur Expense as its Expense Management application. The rollout targeted executive assistants, regional managers, and administrative staff who provide daily support across local and remote locations, and the system is used as part of routine monthly expense submission and reconciliation by administrative personnel.
SAP Concur Expense was configured to support core expense reporting and reconciliation workflows, including report creation, receipt capture, approval routing, and monthly reconciliation cycles. Configuration emphasized role-based approvals for executives and regional general managers, and the platform was used to standardize expense documentation and reporting across the administrative population that supports more than 200 employees in local operations.
Operationally, the implementation linked expense processing to existing accounting and travel booking processes, with administrative teams coordinating submission timelines with Accounting and booking responsibilities handled by executive support staff. The deployment affected business functions in operations, finance, HR, and IT, as administrative staff used SAP Concur Expense alongside routine duties such as travel booking, onboarding, and office budgeting.
Governance centered on a monthly submission cadence, training and coaching for administrative users, and delegated process ownership by the operations support function. Ongoing operational controls included standardized reporting to measure adherence to submission schedules, role-specific approval workflows, and administrative training to enforce company expense policy through SAP Concur Expense.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2017 | 2017 |
In 2017, 24 Seven Inc implemented iCIMS Recruit Applicant Tracking System. The deployment uses iCIMS Recruit Applicant Tracking System as an Applicant Tracking System embedded on the company careers site, providing a front-end career portal on careers-24seven.icims.com to capture applicant flow directly from the corporate website.
The implementation centers on core Applicant Tracking System capabilities, including job requisition publication to the external career portal, candidate intake and profile management, configurable application forms, and candidate workflow automation for recruiter and hiring manager review. The configuration is described in the context of web-facing career site integration, and it is consistent with standard ATS functional modules such as interview scheduling support, offer tracking, and compliance-oriented reporting.
Operational coverage is focused on talent acquisition and recruiting teams within 24 Seven Inc in the United States, with the careers site acting as the primary candidate touchpoint. Governance appears oriented around recruiter and hiring manager access to candidate records, requisition approvals, and routed application workflows, while candidate data capture is centralized through the iCIMS career portal integration rather than a separate storefront.
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Applicant Tracking System, Candidate Relationship Management | HCM |
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2022 | 2022 |
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BackGround Screening | HCM |
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2016 | 2016 |
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Recruiting | HCM |
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2017 | 2017 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2011 | 2011 |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2011 | 2011 |
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