24 Hour Home Care
200 N Pacific Coast Hwy Suite 300,
El Segundo, 90245, CA,
United States
El Segundo, 90245, CA,
United States
1 800-522-1516
Healthcare
24 Hour Home Care Technographics
24 Hour Home Care Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 24 Hour Home Care and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 16000 24 Hour Home Care employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 24 Hour Home Care has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2022, Relias LMS for Learning and Development in 2020, Hubspot Live Chat for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 24 Hour Home Care is running and its propensity to invest more and deepen its relationship with Oracle , Relias , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 24 Hour Home Care revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 24 Hour Home Care intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
24 Hour Home Care Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Intuit QuickBooks Online | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2022 | 2022 |
In 2022, 24Hr HomeCare implemented Oracle NetSuite ERP and migrated financial operations from Intuit QuickBooks Online. The deployment established Oracle NetSuite ERP as the primary ERP Financial system for the organization, aligning accounting workflows under a cloud native SaaS architecture.
The implementation emphasized core financial controls with explicit focus on accounts receivable operations, journal entries processing, and account reconciliation capabilities, reflecting in-house skills listed for AR Supervisor and Senior AR Specialist roles. Configuration work included automation of journal entry workflows and the codification of AR procedures into NetSuite transaction types and reconciliation routines to support month end close activities.
Operational coverage centered on the finance and accounts receivable teams, with the AR function documented as a primary beneficiary based on role timelines tied to the deployment period. Governance changes prioritized role based access and process ownership for accounting tasks, supported by staff with NetSuite experience who managed configuration, transaction posting, and reconciliations.
Post deployment governance emphasized standardized accounting procedures and system driven reconciliations to replace manual QuickBooks Online processes, with the implementation sustaining AR supervision and specialist roles through the 2022 to 2023 period. The narrative documents 24Hr HomeCare Oracle NetSuite ERP as the centralized ERP Financial platform for ongoing financial operations.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Relias | Legacy | Relias LMS | Learning and Development | HCM | n/a | 2020 | 2020 |
In 2020, 24 Hour Home Care deployed Relias LMS to centralize caregiver orientation and training within its Learning and Development environment. Relias LMS was used to manage orientation curricula and maintain training records for new caregivers, with administrative coordinators supporting enrollment and access during onboarding.
Relias LMS configurations emphasized course enrollment, completion tracking, and storage of orientation documentation, with administrators creating caregiver files and uploading supporting documents to a shared drive for record retention. The Relias LMS deployment supported user-level onboarding workflows, including guidance for caregivers to download and access training content and assistance from administrative staff to complete required orientation modules.
Operational workflows integrated manual data entry between systems, administrators entered caregiver and client information into Direct Care Innovations DCI for time management and entered onboarding and orientation records into Relias LMS for training tracking. Background check coordination ran through Guardian and e-Verifile, applications and authorization forms were processed via DocuSign, and insurance authorization requests were handled by administrative staff while orientation status was maintained in Relias.
Governance changes included centralizing orientation records in Relias LMS, formalizing file creation and shared-drive document storage, and standardizing administrative support processes for caregiver onboarding and compliance. The implementation connected Learning and Development activities in Relias LMS with HR, compliance, and scheduling workflows at operational sites such as El Segundo, CA, enabling consistent orientation procedures across the organization.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, 24Hr HomeCare deployed Hubspot Live Chat on its website. The implementation uses Hubspot Live Chat within the Chatbots and Conversational AI category to provide real time visitor engagement across public facing pages.
Configuration focused on an embedded website chat widget, conversational bot flows for initial triage, canned response libraries and a centralized conversation inbox to capture and track sessions. The setup included targeted welcome messaging and automated routing rules to surface relevant conversations to handling teams, reflecting standard Chatbots and Conversational AI functional workflows.
Operational coverage concentrated on web based patient and prospect touchpoints to support marketing and customer service functions rather than clinical systems. Governance emphasized standardized conversation templates, routing policies and response SLAs to ensure consistent handling of inbound inquiries during staged rollout across site pages.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Call Tracking and Recording | CRM |
|
2020 | 2020 |
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CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at 24 Hour Home Care
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by 24 Hour Home Care Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from 24 Hour Home Care IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the 24 Hour Home Care digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD 24 Hour Home Care Technographics
24 Hour Home Care is a Healthcare organization based in United States,
with around 16000 employees and annual revenues of $1.00 billion.
24 Hour Home Care operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Relias LMS and Hubspot Live Chat,
covering areas like ERP Financial, Learning and Development and Chatbots and Conversational AI.
24 Hour Home Care has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Relias and HubSpot.
24 Hour Home Care recently adopted applications including
Oracle NetSuite ERP in 2022, Zoom in 2021 and Hubspot Marketing Automation in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of 24 Hour Home Care’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates 24 Hour Home Care’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete 24 Hour Home Care technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.