2ClickShop Technographics
2ClickShop Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 2ClickShop and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 2ClickShop employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 2ClickShop has purchased the following applications: Czater Live Chat for Chatbots and Conversational AI in 2022, Google Tag Manager for Tag Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 2ClickShop is running and its propensity to invest more and deepen its relationship with Czater , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 2ClickShop revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 2ClickShop intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
2ClickShop Tech Stack and Enterprise Applications
2ClickShop AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Czater | Legacy | Czater Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, 2ClickShop implemented Czater Live Chat on its website. Czater Live Chat is deployed as a Chatbots and Conversational AI solution to support customer support and lead capture functions on the public site at https://www.2click.pl/ for the company with approximately 50 employees.
The implementation uses the Czater Live Chat web based widget embedded into site pages, configured through the vendor console to manage conversational flows and canned responses. Functional capabilities implemented include real time chat sessions, automated conversational prompts for qualification, agent handoff, session transcripts, and basic reporting and conversation logs, consistent with Chatbots and Conversational AI category functionality.
Operational ownership was organized around the customer support and sales contact points, with administrative control assigned to a small internal team for template and routing configuration. Rollout focused on page level embedding and configuration rather than broader enterprise integration, with governance controls implemented through the application console to standardize response templates and escalation workflows.
|
2ClickShop CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Tag Manager | Tag Management | CRM | n/a | 2017 | 2017 |
|
IT Decision Makers and Key Stakeholders at 2ClickShop
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by 2ClickShop Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||