List of Czater Live Chat Customers
Since 2010, our global team of researchers has been studying Czater Live Chat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Czater Live Chat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Czater Live Chat for Chatbots and Conversational AI include: PGE Gornictwo i Energetyka Konwencjonalna, a Poland based Oil, Gas and Chemicals organisation with 3500 employees and revenues of $500.0 million, Bat Poland, a Poland based Retail organisation with 430 employees and revenues of $114.0 million, Honda Motor Ireland, a Ireland based Automotive organisation with 500 employees and revenues of $100.0 million, Asseco Business Solutions, a Poland based Professional Services organisation with 1002 employees and revenues of $77.3 million, City Ford Vietnam, a Vietnam based Automotive organisation with 700 employees and revenues of $77.0 million and many others.
Contact us if you need a completed and verified list of companies using Czater Live Chat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Czater Live Chat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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2ClickShop | Professional Services | 50 | $5M | Poland | Czater | Czater Live Chat | Chatbots and Conversational AI | 2022 | n/a |
In 2022, 2ClickShop implemented Czater Live Chat on its website. Czater Live Chat is deployed as a Chatbots and Conversational AI solution to support customer support and lead capture functions on the public site at https://www.2click.pl/ for the company with approximately 50 employees.
The implementation uses the Czater Live Chat web based widget embedded into site pages, configured through the vendor console to manage conversational flows and canned responses. Functional capabilities implemented include real time chat sessions, automated conversational prompts for qualification, agent handoff, session transcripts, and basic reporting and conversation logs, consistent with Chatbots and Conversational AI category functionality.
Operational ownership was organized around the customer support and sales contact points, with administrative control assigned to a small internal team for template and routing configuration. Rollout focused on page level embedding and configuration rather than broader enterprise integration, with governance controls implemented through the application console to standardize response templates and escalation workflows.
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Agrobard A Skronik D Tyczynski Spolka Jawna | Retail | 18 | $6M | Poland | Czater | Czater Live Chat | Chatbots and Conversational AI | 2021 | n/a |
In 2021, Agrobard A Skronik D Tyczynski Spolka Jawna implemented Czater Live Chat. Czater Live Chat is deployed on the company website and is used as a web-based conversational interface to handle customer queries and inbound contacts, reflecting a Chatbots and Conversational AI implementation.
The implementation is scoped to customer-facing functions, primarily online customer service and support for retail transactions on the Poland-facing website. Configuration aligns with typical Chatbots and Conversational AI capabilities, including a live chat widget for real-time messaging, session-based conversational flows for first-line inquiry handling, and scripted responses to standard questions, with escalation to human agents as required. The small company size suggests a lightweight operational footprint, with the application serving as the primary digital engagement channel on the corporate site.
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Amb Meble | Retail | 20 | $2M | Poland | Czater | Czater Live Chat | Chatbots and Conversational AI | 2021 | n/a |
In 2021, Amb Meble implemented Czater Live Chat on its public website. Czater Live Chat is deployed as a Chatbots and Conversational AI application to manage customer inquiries, product questions, and e-commerce interactions via an embedded web chat experience.
The implementation emphasizes web-embedded conversational workflows, using automated messaging, canned responses, scripted lead capture, and live agent takeover typical of Chatbots and Conversational AI solutions. Configuration focused on conversational scripts for product and order queries, session tracking for individual visitors, and routing rules to prioritize live handoffs to available staff. The architecture is lightweight and website-centric, with conversational processing handled by the vendor service while the site hosts the chat widget.
Operational coverage targets customer service and online sales functions, with front-line staff assigned to live chat management and bots handling routine inquiries. Governance included operator account provisioning, curated response templates, and escalation workflows to move complex conversations to human agents, with rollout confined to the corporate website.
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Healthcare | 10 | $1M | Poland | Czater | Czater Live Chat | Chatbots and Conversational AI | 2021 | n/a |
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Professional Services | 10 | $1M | Poland | Czater | Czater Live Chat | Chatbots and Conversational AI | 2021 | n/a |
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Professional Services | 1002 | $77M | Poland | Czater | Czater Live Chat | Chatbots and Conversational AI | 2021 | n/a |
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Automotive | 22 | $3M | Finland | Czater | Czater Live Chat | Chatbots and Conversational AI | 2021 | n/a |
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Automotive | 30 | $7M | Ireland | Czater | Czater Live Chat | Chatbots and Conversational AI | 2023 | n/a |
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Retail | 430 | $114M | Poland | Czater | Czater Live Chat | Chatbots and Conversational AI | 2020 | n/a |
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Healthcare | 416 | $21M | Poland | Czater | Czater Live Chat | Chatbots and Conversational AI | 2021 | n/a |
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Buyer Intent: Companies Evaluating Czater Live Chat
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