Hong Kong, n/a,
Hong Kong
2Gotrade Technographics
2Gotrade Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 2Gotrade and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 2Gotrade employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 2Gotrade has purchased the following applications: Microsoft 365 for Collaboration in 2017, Automattic Jetpack CRM for CRM in 2022, Atlassian Jira Service Desk for IT Service Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 2Gotrade is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 2Gotrade revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 2Gotrade intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
2Gotrade Tech Stack and Enterprise Applications
2Gotrade Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, 2Gotrade implemented Microsoft 365 to support Collaboration across its Hong Kong professional services operations. The deployment is surfaced on the corporate website and configured to provide cloud-hosted collaboration services for a 30-person firm, covering email, team messaging, document sharing, and file synchronization for client-facing work and internal business functions.
Microsoft 365 was provisioned with a focus on standard collaboration modules such as Exchange Online for mail, SharePoint Online for document libraries, Microsoft Teams for real-time communication, and OneDrive for personal file storage, enabling project coordination and client document exchange. Tenant-level administration concentrates on user account provisioning, access control and external sharing policies, and the implementation is managed as a single Microsoft 365 tenant supporting the company site and Hong Kong operations.
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Collaboration | Collaboration |
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2022 | 2022 |
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2Gotrade CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | Automattic Jetpack CRM | CRM | CRM | n/a | 2022 | 2022 |
In 2022, 2Gotrade deployed Automattic Jetpack CRM on its website. The 30 employee Hong Kong professional services firm used the CRM to consolidate customer records and manage client intake directly through its public site, signaling an embedded site level CRM implementation rather than a separate SaaS desktop deployment.
Automattic Jetpack CRM was configured to support core CRM functions including contact management, lead capture through web forms, and opportunity or pipeline tracking aligned with standard CRM workflows. Configuration focused on contact segmentation and record enrichment to support sales and client services processes, with Automattic Jetpack CRM instrumented at customer touchpoints for automatic record creation.
Operational coverage concentrated on client facing business functions at 2Gotrade in Hong Kong, primarily sales and account management. Governance was implemented at a small team scale with administrative controls and role based access to manage contact ownership and record edits. Integrations observed are limited to on site embedding and web form capture based on site usage, positioning the CRM as the central customer record for the company.
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Tag Management | CRM |
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2022 | 2022 |
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2Gotrade ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2022 | 2022 |
In 2022, 2Gotrade deployed Atlassian Jira Service Desk as its IT Service Management platform. The Atlassian Jira Service Desk instance is surfaced on the company website to provide a public service portal and ticketing interface for client facing support tied to the firm’s professional services offerings. The deployment is sized for a 30 employee organization based in Hong Kong and is used to capture incidents and service requests from customers and internal users.
Configuration emphasizes core IT Service Management workflows, including incident management, request fulfillment, configurable request types, SLA rules, and automated routing and notifications consistent with Jira Service Desk capabilities. Administration and governance are maintained by internal operations staff who manage request schemas, queues, access roles, and service desk workflows to align support processes with client engagement. The implementation narrative centers on the Atlassian Jira Service Desk application and its on-site service portal usage, with configuration and process control retained within the organization.
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2Gotrade IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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2Gotrade CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at 2Gotrade
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by 2Gotrade Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-11-22 | 2Gotrade | Evaluated | Shiji Group | Shiji Cambridge PMS | Hotel Property Management | ERP Services and Operations |