365 Retail Markets
1743 Maplelawn Drive,
Troy, 48084, MI,
United States
Troy, 48084, MI,
United States
1 888-365-6282
Professional Services
365 Retail Markets Technographics
365 Retail Markets Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 365 Retail Markets and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 365 Retail Markets employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 365 Retail Markets has purchased the following applications: Sage Business Cloud X3 (ex Sage ERP X3) for ERP Financial in 2017, SkillsGPT by 360Learning for Skills Intelligence in 2025, GoDaddy Webmail for Collaboration in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 365 Retail Markets is running and its propensity to invest more and deepen its relationship with Sage , 360Learning , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 365 Retail Markets revenues, which have grown to $74.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 365 Retail Markets intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
365 Retail Markets Tech Stack and Enterprise Applications
365 Retail Markets ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Business Cloud X3 (ex Sage ERP X3) | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, 365 Retail Markets implemented Sage Business Cloud X3 as an ERP Financial solution. The company conducted a six month ERP selection project to document business processes and evaluate vendors, then executed a 12 month implementation that coordinated Sage professional services with an internal implementation team to envision current processes in the new system and perform gap analysis.
Implementation work included configuration and targeted development modifications to address identified functional gaps, with Crystal Reports used for document and report maintenance. Reporting and analytics capabilities were formalized through queries, dashboards, and workflow notification configuration to replace ad hoc email coordination and to aggregate metrics across previously siloed functions.
The Sage Business Cloud X3 deployment integrated with third party systems explicitly including Zendesk, Avalara, ProcessWeaver, Paya, and Marketo, enabling ERP transaction data to flow to support, tax, payment, and marketing systems. Operational coverage focused on cross department transaction processing and consolidated company reporting, with integrations supporting specialized workflows outside core financial modules.
Rollout included numerous pilot sessions to validate processes ahead of cutover, with the new system launched in September 2018 and ongoing ownership assumed by a Business Systems Manager. Post go live governance emphasized continuous system improvement, day to day issue resolution, Crystal Reports maintenance, and process changes to enable faster and easier coordination of work between departments.
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365 Retail Markets HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| 360Learning | Legacy | SkillsGPT by 360Learning | Skills Intelligence | HCM | n/a | 2025 | 2025 |
In 2025, 365 Retail Markets implemented SkillsGPT by 360Learning to generate a company-specific skills ontology in minutes. Director of People & Culture Brandon Caldwell described using SkillsGPT in an HR and L&D use case in the United States that materially sped up skills mapping and taxonomy creation, positioning the implementation within the Skills Intelligence category.
The deployment concentrated on skills ontology generation, skills mapping, and taxonomy creation capabilities aligned to Skills Intelligence workflows. 360Learning materials confirm SkillsGPT usage at 365 Retail Markets, and references to the broader 360Learning Skills offering suggest alignment with skills catalog and mapping capabilities, though purchase of the full 360Learning Skills module is not explicitly stated.
Operational coverage targeted HR and learning and development functions across the company in the United States, consolidating role definitions and skill taxonomies into a reusable ontology. No specific integrations with HRIS or LMS products are documented in the source, so architecture and system interfaces remain unspecified.
Governance centered on standardizing skills language for talent management and L&D workflows, using SkillsGPT by 360Learning to accelerate manual taxonomy creation and to streamline skills mapping for internal programs. Detailed rollout sequencing, vendor procurement scope, and ongoing governance processes were not provided in the available materials.
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365 Retail Markets Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy Webmail | Collaboration | Collaboration | n/a | 2012 | 2012 |
In 2012, 365 Retail Markets implemented GoDaddy Webmail as its Collaboration solution surfaced on the corporate website. The implementation uses GoDaddy Webmail to provide domain-hosted email, webmail access and mailbox login links from the public site, supporting staff communications and customer-facing contact flows exposed through the website.
Configuration centered on standard Collaboration capabilities delivered by GoDaddy Webmail, including hosted mailboxes, webmail interface, SMTP and IMAP access, and provider-side mailbox administration. Operational governance was executed through the GoDaddy control panel with DNS and MX record management, mailbox provisioning workflows, and centralized account administration for IT, enabling email and webmail operational coverage for corporate communications and support functions on the website.
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Collaboration | Collaboration |
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2021 | 2021 |
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365 Retail Markets CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2022 | 2022 |
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CRM | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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365 Retail Markets ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2020 | 2020 |
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365 Retail Markets PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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365 Retail Markets IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at 365 Retail Markets
| First Name | Last Name | Title | Function | Department | Phone | |
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Controller | Director | Finance | |
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Accounting Specialist | Manager | Finance | |
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Apps Being Evaluated by 365 Retail Markets Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from 365 Retail Markets IT executives and key decision makers. This section highlights 365 Retail Markets's latest recorded technology evaluations, including SAP Ariba for Procurement on 2025-04-04. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the 365 Retail Markets digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-04-04 | 365 Retail Markets | Evaluated | SAP | SAP Ariba | Procurement | Procurement |
FAQ - APPS RUN THE WORLD 365 Retail Markets Technographics
365 Retail Markets is a Professional Services organization based in United States,
with around 600 employees and annual revenues of $74.0 million.
365 Retail Markets operates a diverse technology stack with applications such as
Sage Business Cloud X3 (ex Sage ERP X3), SkillsGPT by 360Learning and GoDaddy Webmail,
covering areas like ERP Financial, Skills Intelligence and Collaboration.
365 Retail Markets has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, 360Learning and GoDaddy.
365 Retail Markets recently adopted applications including
SkillsGPT by 360Learning in 2025, Zoominfo Platform in 2022 and Microsoft 365 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of 365 Retail Markets’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates 365 Retail Markets’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete 365 Retail Markets technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.