Cleveland, 37323, TN,
United States
5Forms Technographics
5Forms Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 5Forms and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25 5Forms employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 5Forms has purchased the following applications: Microsoft 365 for Collaboration in 2023, Comm100 for Customer Engagement in 2013, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 5Forms is running and its propensity to invest more and deepen its relationship with Microsoft , RingCentral , Comm100 Network Corporation or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 5Forms revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 5Forms intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
5Forms Tech Stack and Enterprise Applications
5Forms Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2023 | 2023 |
|
|
|
|
|
PBX, VoiP and Phone Systems | Collaboration |
|
2015 | 2015 |
|
5Forms CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Comm100 Network Corporation | Legacy | Comm100 | Customer Engagement | CRM | n/a | 2013 | 2013 |
In 2013, 5Forms implemented Comm100 on its website to provide Customer Engagement capabilities. The deployment used Comm100 as a cloud hosted web engagement layer, embedding Comm100 chat widgets into public pages and provisioning an agent console for the company’s small support and sales team. The scope focused on the customer facing website and operational support for customer service and lead capture.
Comm100 configuration concentrated on live chat routing, proactive messaging, canned responses, and ticket workflows, reflecting standard Customer Engagement modules. Administration was set up for role based agent and manager access, hours of operation, and chat routing rules to support the customer service and sales functions. The implementation was centered on embedding the Comm100 web widget into the 5Forms website and provisioning the cloud hosted agent console for ongoing customer engagement.
|
|
|
|
|
Marketing Analytics | CRM |
|
2015 | 2015 |
|
|
|
|
|
Marketing Automation | CRM |
|
2012 | 2012 |
|
|
|
|
|
Tag Management | CRM |
|
2023 | 2023 |
|
5Forms IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2023 | 2023 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
IT Decision Makers and Key Stakeholders at 5Forms
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by 5Forms Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||