AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

888 Digital Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2021 2021
Content Delivery Network IaaS 2021 2021
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Ruby Legacy Ruby Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2015 2015 In 2015, 888 Digital deployed Ruby Live Chat on its website to manage real time customer inquiries. Ruby Live Chat is being used as a Chatbots and Conversational AI application to support customer engagement for the 32 person distribution company. The implementation centers on an embedded website chat widget and an agent console, configured for live agent handoffs, canned responses, chat transcript logging, and presence based routing consistent with Chatbots and Conversational AI capabilities. Configuration and workflows are scaled to a small operations footprint, with centralized queues and role based access controls for customer support and sales staff. Operational scope is focused on the corporate website where the Ruby Live Chat widget handles inbound shopper and buyer questions, routes queries to internal staff, and preserves conversation history for follow up. Governance and rollout emphasized defining agent response workflows, chat handover procedures, and transcript review practices to align chat handling with existing customer service processes. This narrative links 888 Digital Ruby Live Chat Chatbots and Conversational AI to core business functions of customer support and sales engagement, documenting a web embedded deployment model with agent routing, transcript management, and standardized chat governance.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
GoDaddy Legacy GoDaddy Webmail Collaboration Collaboration n/a 2013 2013
Collaboration Collaboration 2021 2021
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Secure Email Gateways (SEGs), Archive as a Service (AaaS) CyberSecurity 2013 2013
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Transactional Email PaaS 2021 2021
IT Decision Makers and Key Stakeholders at 888 Digital
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by 888 Digital Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD 888 Digital Technographics

888 Digital is a Distribution organization based in United States, with around 32 employees and annual revenues of $3.0 million.

888 Digital operates a diverse technology stack with applications such as Microsoft Azure Cloud Services, Ruby Live Chat and GoDaddy Webmail, covering areas like Application Hosting and Computing Services, Chatbots and Conversational AI and Collaboration.

888 Digital has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Ruby and GoDaddy.

888 Digital recently adopted applications including Microsoft Azure Cloud Services in 2021, Cloudflare CDN in 2021 and Microsoft 365 in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of 888 Digital’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates 888 Digital’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete 888 Digital technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.