Linden, 7036, NJ,
United States
888 Digital Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 888 Digital and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 32 888 Digital employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 888 Digital has purchased the following applications: Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2021, Ruby Live Chat for Chatbots and Conversational AI in 2015, GoDaddy Webmail for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 888 Digital is running and its propensity to invest more and deepen its relationship with Microsoft , Ruby , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 888 Digital revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 888 Digital intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 | ||
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Content Delivery Network | IaaS |
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2021 | 2021 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 | In 2015, 888 Digital deployed Ruby Live Chat on its website to manage real time customer inquiries. Ruby Live Chat is being used as a Chatbots and Conversational AI application to support customer engagement for the 32 person distribution company. The implementation centers on an embedded website chat widget and an agent console, configured for live agent handoffs, canned responses, chat transcript logging, and presence based routing consistent with Chatbots and Conversational AI capabilities. Configuration and workflows are scaled to a small operations footprint, with centralized queues and role based access controls for customer support and sales staff. Operational scope is focused on the corporate website where the Ruby Live Chat widget handles inbound shopper and buyer questions, routes queries to internal staff, and preserves conversation history for follow up. Governance and rollout emphasized defining agent response workflows, chat handover procedures, and transcript review practices to align chat handling with existing customer service processes. This narrative links 888 Digital Ruby Live Chat Chatbots and Conversational AI to core business functions of customer support and sales engagement, documenting a web embedded deployment model with agent routing, transcript management, and standardized chat governance. |
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy Webmail | Collaboration | Collaboration | n/a | 2013 | 2013 | ||
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Collaboration | Collaboration |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2013 | 2013 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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