Daerah Khusus Ibukota Jakarta, 12870,
Indonesia
88Office Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 88Office and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 88Office employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 88Office has purchased the following applications: Rumahweb Cloud Hosting for Application Hosting and Computing Services in 2019, My Live Chat for Chatbots and Conversational AI in 2016, Google Tag Manager for Tag Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 88Office is running and its propensity to invest more and deepen its relationship with Rumahweb , My Live Chat , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 88Office revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 88Office intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Rumahweb | Legacy | Rumahweb Cloud Hosting | Application Hosting and Computing Services | IaaS | n/a | 2019 | 2019 | In 2019, 88Office provisioned Rumahweb Cloud Hosting under Application Hosting and Computing Services to host its public website. The implementation placed the company website on Rumahweb Cloud Hosting, consolidating web server and site delivery responsibilities with a cloud hosting provider while the organization maintained site administration within its Indonesia-based operations. Configuration work concentrated on standard hosting capabilities associated with Application Hosting and Computing Services, including virtual compute, persistent storage, DNS management, SSL certificate provisioning and automated backups. Rumahweb Cloud Hosting was used as the primary control plane for deployment, log access, and routine maintenance, aligning hosting configuration with the website content and operational workflows. Operational scope was limited to the public-facing website and related site operations, affecting marketing, customer engagement, and online presence rather than broader enterprise applications. Governance emphasized hosting lifecycle processes, including certificate renewal, backup retention, DNS change control and monitoring via the Rumahweb console, with technical responsibilities executed by the internal site owner supported by the Rumahweb platform. |
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| My Live Chat | Legacy | My Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 | In 2016, 88Office implemented My Live Chat on its public website as a Chatbots and Conversational AI solution. The deployment centers on an embedded My Live Chat web widget that provides real-time messaging between site visitors and company agents, creating a lightweight customer engagement layer for the Indonesia based construction and real estate firm. Configuration emphasizes core conversational capabilities aligned with Chatbots and Conversational AI, including live agent chat handling, predefined canned responses, visitor monitoring and chat transcript capture to support lead capture and basic support workflows. Operational ownership is handled by the internal office team, with chat interactions routed into existing sales and customer support routines on the website channel. |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Legacy | Google Tag Manager | Tag Management | CRM | n/a | 2018 | 2018 |
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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|
|
Web Application Firewalls (WAF) | CyberSecurity |
|
2023 | 2023 |
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