Campbell, 95008, CA,
United States
99flavors Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 99flavors and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 99flavors employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 99flavors has purchased the following applications: GoDaddy for Application Hosting and Computing Services in 2019, 8x8 Contact Center for Call Center in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 99flavors is running and its propensity to invest more and deepen its relationship with GoDaddy , 8x8, Inc. , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 99flavors revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 99flavors intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2019 | 2019 |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| 8x8, Inc. | Legacy | 8x8 Contact Center | Call Center | CRM | n/a | 2024 | 2024 | In 2024, 99flavors implemented 8x8 Contact Center as its cloud contact solution, classified under the Call Center category, and deployed the vendor supplied contact widget directly on its public website. The implementation is a cloud delivered deployment hosted and managed by 8x8, Inc., providing a SaaS contact routing backbone appropriate for a lean professional services firm headquartered in the United States, and it is positioned to serve front office customer service and sales inquiry handling across a small, centralized team. The deployment of 8x8 Contact Center includes standard Call Center capabilities such as inbound voice routing, interactive voice response flows, web based click to call and chat widget integration on the website, call queuing and recording, agent desktop access, and basic interaction reporting. Operational governance centers on web widget configuration, agent profiles and permissions, business hours and routing rules, queue and escalation workflow configuration, and administrative reporting, all managed through the 8x8 Contact Center admin console. The integration footprint is explicitly the 99flavors website, where the 8x8 Contact Center widget handles real time digital and voice interactions, and the scope of use is focused on customer facing functions within the small professional services team. | |
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Tag Management | CRM |
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2021 | 2021 |
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