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● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

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● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

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9F Inc.
Location
Building No. 5,
Beijing, 100012,
China
Website
https://www.9fgroup.com/
Phone
1 303-757-8101
Artw industry
Professional Services
Employee
Revenue

9F Inc. Technographics

9F Inc. Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by 9F Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 740 9F Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that 9F Inc. has purchased the following applications: Live800 Live Chat for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems 9F Inc. is running and its propensity to invest more and deepen its relationship with Live800 or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing 9F Inc. revenues, which have grown to $119.8 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 9F Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

9F Inc. Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Live800 Legacy Live800 Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2017 2017 In 2017, 9F Inc. deployed Live800 Live Chat on its website. The deployment uses Live800 Live Chat, placed in the Chatbots and Conversational AI category, to provide real time visitor engagement and online inquiry handling for site traffic. The implementation is delivered as an embedded web chat widget hosted by Live800 and configured for session handling and real time messaging. Functional capabilities implemented align with Chatbots and Conversational AI patterns, including live text chat, agent presence and queuing, canned responses and scripted workflows, and session transcript capture for post interaction review. Operational scope centers on digital customer service, online sales inquiry handling, and marketing lead capture on 9F Inc.'s public website, with governance and day to day management assigned to the company web operations and customer service teams. The deployment is structured for web centric engagement and can be extended to common downstream CRM or ticketing workflows consistent with Chatbots and Conversational AI implementations, though no specific third party integrations are listed.
IT Decision Makers and Key Stakeholders at 9F Inc.
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by 9F Inc. Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD 9F Inc. Technographics

9F Inc. is a Professional Services organization based in China, with around 740 employees and annual revenues of $119.8 million.

9F Inc. operates a diverse technology stack with applications such as Live800 Live Chat, covering areas like Chatbots and Conversational AI.

9F Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Live800.

9F Inc. recently adopted applications including Live800 Live Chat in 2017, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of 9F Inc.’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates 9F Inc.’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete 9F Inc. technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.