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A&L Motor Sales
Location
3780 William Penn Hwy,
Monroeville, 15146, PA,
United States
Website
https://www.almotors.com/
Phone
1 412-373-6071
Artw industry
Automotive
Employee
Revenue

A&L Motor Sales Technographics

A&L Motor Sales Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by A&L Motor Sales and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 90 A&L Motor Sales employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that A&L Motor Sales has purchased the following applications: CDK Global DMS for Dealership Management in 2018, Survicate Customer Experience and Survey Software for Customer Experience in 2020, Akamai mPulse for Application Performance Management in 2019 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems A&L Motor Sales is running and its propensity to invest more and deepen its relationship with CDK Global , Survicate , Liveramp or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing A&L Motor Sales revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for A&L Motor Sales intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

A&L Motor Sales Tech Stack and Enterprise Applications

A&L Motor Sales ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CDK Global Legacy CDK Global DMS Dealership Management ERP Services and Operations n/a 2018 2018
In 2018 A&L Motor Sales implemented CDK Global DMS in its Dealership Management environment. The deployment targeted the 90-employee dealer in Monroeville, PA and was intended to support on-site dealership operations across service, parts, sales and customer service functions. CDK Global DMS was configured to support core dealership modules including service management, repair order creation and estimating, parts inventory and billing, customer records and warranty processing. The CDK Global DMS configuration reflected day to day tasks such as completing contract forms, preparing change of address records, issuing service discontinuance orders and building repair estimates for sold or recommended work. Operational usage ran alongside standard office tools, staff demonstrated proficiency in Microsoft Office while using CDK to manage customer correspondence and estimate documentation. A BMW Service Advisor at A&L Motor Sales in Monroeville used CDK Global DMS between February 2019 and May 2019 to record customer interactions, enter orders, resolve service and billing complaints, and coordinate warranty work with manufacturers and after-market warranty companies. Governance emphasized consistent recordkeeping of customer interactions, tracking inquiries and complaints, and formalizing workflows for estimate approvals, billing adjustments and warranty claim processing. The implementation centralized front-line service advisor workflows within CDK Global DMS to standardize service department procedures and customer service handoffs.
A&L Motor Sales CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Survicate Legacy Survicate Customer Experience and Survey Software Customer Experience CRM n/a 2020 2020
In 2020, A&L Motor Sales deployed Survicate Customer Experience and Survey Software on its public website to capture customer feedback at point of digital engagement. The implementation explicitly targets Customer Experience workflows to surface on-site insights and structured feedback from prospect and customer interactions on the corporate site. Survicate Customer Experience and Survey Software was configured with web survey widgets and microsurvey templates to collect CSAT and NPS style feedback, and to capture open text comments for qualitative analysis. Configuration focused on targeted on-page triggers and sampling logic, with data aggregated in the Survicate reporting interface for dashboarding and trend analysis. Operational scope centers on website touchpoints and supports marketing, sales and customer service functions by providing continuous voice of customer signals. Governance emphasized survey cadence, consent and UX placement to minimize friction during lead capture and service interactions, with process adjustments to route feedback into existing team workflows for follow up.
Data Management Platform CRM 2017 2017
Digital Advertising Platform CRM 2014 2014
Sales Automation, CRM, Sales Engagement CRM 2022 2022
Tag Management CRM 2020 2020
Tag Management CRM 2015 2015
A&L Motor Sales ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Akamai Legacy Akamai mPulse Application Performance Management ITSM n/a 2019 2019
Application Performance Management ITSM 2013 2013
A&L Motor Sales IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2022 2022

IT Decision Makers and Key Stakeholders at A&L Motor Sales

First Name Last Name Title Function Department Email Phone
No data found
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Apps Being Evaluated by A&L Motor Sales Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from A&L Motor Sales IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the A&L Motor Sales digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD A&L Motor Sales Technographics
A&L Motor Sales is a Automotive organization based in United States, with around 90 employees and annual revenues of $10.0 million.
A&L Motor Sales operates a diverse technology stack with applications such as CDK Global DMS, Survicate Customer Experience and Survey Software and Akamai mPulse, covering areas like Dealership Management, Customer Experience and Application Performance Management.
A&L Motor Sales has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as CDK Global, Survicate and Akamai.
A&L Motor Sales recently adopted applications including Salesforce Sales Cloud in 2022, Akamai CDN in 2022 and Survicate Customer Experience and Survey Software in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of A&L Motor Sales’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates A&L Motor Sales’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete A&L Motor Sales technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.