Milwaukee, 53224, WI,
United States
A. O. Smith Corporation Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by A. O. Smith Corporation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12000 A. O. Smith Corporation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that A. O. Smith Corporation has purchased the following applications: SAP S/4 HANA for ERP Financial in 2021, SAP SuccessFactors Compensation for Compensation Management in 2016, FinQuery for Lease Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems A. O. Smith Corporation is running and its propensity to invest more and deepen its relationship with SAP , Infor , Vertex or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing A. O. Smith Corporation revenues, which have grown to $3.75 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for A. O. Smith Corporation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP Financial Management | n/a | 2021 | 2022 |
In 2021 A. O. Smith Corporation implemented SAP S/4 HANA to address core ERP Financial operations and to establish a single finance platform across business units. The SAP S/4 HANA program began with a formal SAP S4 Upgrade Readiness Assessment and roadmap alignment across all business units, framing scope and sequencing for finance and shared services workstreams.
The implementation centered on SAP S/4 HANA finance capabilities, including financial accounting and management accounting processes, period close orchestration, and master data consolidation, consistent with ERP Financial functional expectations. The program was executed alongside a north America deployment of SAP Employee Central, enabling tighter HR to finance handoffs and shared master data controls.
Integrations were explicitly coordinated with Salesforce, robotic process automation tooling, and CCaaS platforms as part of a multi-technology ecosystem to automate transactional flows and customer billing handoffs. The deployment architecture emphasized integrated APIs and process orchestration between SAP S/4 HANA, Salesforce, RPA, and contact center systems to streamline order to cash and record to report sequences.
Governance and operating model changes were formalized through a rebuilt global functional team and a mergers and acquisitions integration team, designed to manage business integration and legacy systems retirement. The program also emphasized cross functional collaboration and reward mechanisms to sustain adoption, and it aimed to enable business optimization and capture synergies while delivering enhanced value to the business overall.
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Expense Management | ERP Financial Management |
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2010 | 2010 |
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Expense Management | ERP Financial Management |
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2018 | 2018 |
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Tax Management | ERP Financial Management |
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2018 | 2018 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Compensation | Compensation Management | HCM | n/a | 2016 | 2016 |
In 2016, A. O. Smith Corporation implemented SAP SuccessFactors Compensation as part of a broader SAP SuccessFactors talent suite rollout. The SAP SuccessFactors Compensation implementation followed an initial go-live of SAP SuccessFactors Succession & Development and occurred alongside subsequent go-lives of SAP SuccessFactors Performance & Goals and SAP SuccessFactors Learning, establishing an integrated set of talent applications.
SAP SuccessFactors Compensation was configured to deliver core Compensation Management capabilities, including structured compensation planning, configurable plan templates for merit and bonus cycles, eligibility rules, budget modeling and allocation, and routed approval workflows for managers and HR administrators. The implementation emphasized standard compensation planning workflows, role-based access for managers and HR, and audit-capable transaction logs consistent with enterprise compensation governance.
The deployment was executed as a multi-module SuccessFactors cloud instance, with SAP SuccessFactors Compensation integrated with the companys SuccessFactors Succession & Development, Performance & Goals, and Learning modules to support cross-module talent processes. Operational ownership rested with HR and total rewards functions, which standardized approval sequences and calibration processes to align pay decisions with performance and succession signals, and the configuration supported centralized HRIS administration alongside distributed manager-level execution.
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Core HR | HCM |
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2013 | 2015 |
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Core HR | HCM |
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2021 | 2022 |
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Learning and Development | HCM |
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2016 | 2016 |
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Performance and Goal Management | HCM |
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2016 | 2016 |
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2016 |
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Succession and Leadership Planning | HCM |
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2016 | 2016 |
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Time and Attendance | HCM |
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2013 | 2013 |
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Workforce Management | HCM |
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2013 | 2013 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FinQuery, formerly LeaseQuery | Legacy | FinQuery | Lease Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, A. O. Smith Corporation implemented FinQuery for Lease Management. The deployment is documented in the LeaseQuery customer database.
FinQuery was implemented to centralize lease contract administration and to provide lease accounting capabilities, including a contract repository, critical date tracking, payment schedules, amortization and lease classification workflows. The FinQuery implementation aligns with standard Lease Management functional modules such as lease accounting and reporting, automated journal entry preparation, and audit ready disclosures.
Operational ownership was centered on finance and accounting functions, with the application used to standardize lease administration and reporting across corporate real estate and treasury workflows. Governance focused on configuration controls, contract lifecycle workflows, and role based access to support centralized lease accounting processes.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2009 | 2009 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2011 | 2011 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transportation Management | SCM |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2014 | 2014 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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