Ghaziabad, 201010,
India
A V Knit Exports Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by A V Knit Exports and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 32 A V Knit Exports employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that A V Knit Exports has purchased the following applications: JavaScript for Apps Development in 2023, Phonon Contact Centre Automation for Call Center in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems A V Knit Exports is running and its propensity to invest more and deepen its relationship with Oracle , Phonon Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing A V Knit Exports revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for A V Knit Exports intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | JavaScript | Apps Development | PaaS | n/a | 2023 | 2023 |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Phonon Communications | Legacy | Phonon Contact Centre Automation | Call Center | CRM | n/a | 2023 | 2023 | In 2023, A V Knit Exports implemented Phonon Contact Centre Automation to capture and manage inbound customer interactions via its website. The Phonon Contact Centre Automation deployment is aligned to the Call Center category and focuses on web channel capture of buyer and supplier inquiries from the company site. The implementation configures standard Call Center capabilities, including web channel handling, automated queuing and routing, agent dashboards, session logging, and basic callback workflows. For a 32 employee manufacturing operation these modules centralize customer support and order inquiry handling into a single, web-accessible contact point and streamline agent handling through a unified interface. Operationally the solution is embedded on the corporate website using contact widgets and click-to-call entry points, routing inbound sessions to the small internal support team. Governance and rollout emphasized configuring agent workflows and queue rules for customer service and sales inquiry paths, while integrations are limited to the website front end as the primary contact capture mechanism. |
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