A2A Technographics
A2A Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by A2A and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 13267 A2A employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that A2A has purchased the following applications: SmartSignal for Asset Performance Management in 2016, Cisco Webex Meetings for Audio Video and Web Conferencing in 2019, OpenText Documentum D2 for Document Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems A2A is running and its propensity to invest more and deepen its relationship with GE Digital , ABB Enterprise Software Group , IBM or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing A2A revenues, which have grown to $16.80 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for A2A intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
A2A Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GE Digital | Legacy | SmartSignal | Asset Performance Management | ERP Services and Operations | n/a | 2016 | 2021 |
In 2016, A2A implemented GE Vernova's SmartSignal within an Asset Performance Management program for power generation asset monitoring. The deployment targeted combined cycle gas turbines and other plant equipment, and it was operated across multiple Italian sites to detect anomalies and prevent equipment failures.
The SmartSignal implementation focused on predictive analytics and automated anomaly detection, with configuration of asset models and continuous monitoring workflows. Models and monitoring practices have matured since 2016, enabling condition monitoring, asset health scoring, and alerting that support maintenance decisioning and fault escalation processes.
A2A transitioned from a long running on premises monitoring approach to a cloud APM architecture, centralizing model management and monitoring operations while maintaining site level instrumentation for turbine and plant equipment coverage. The implementation supports operational visibility for operations and maintenance teams across the company’s Italian generation sites, and SmartSignal is used as the analytics engine within the Asset Performance Management stack.
Governance centered on model lifecycle management and operationalizing analytics for maintenance workflows, with monitoring and model refinement ongoing since the initial 2016 deployment. The system has delivered early detection of bearing and valve issues and has helped avoid major outages in Italy, supporting A2A’s preventive maintenance and reliability objectives.
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Enterprise Asset Management | ERP Services and Operations |
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2020 | 2020 |
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Enterprise Asset Management | ERP Services and Operations |
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2013 | 2013 |
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Legal Practice Management | ERP Services and Operations |
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2021 | 2021 |
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Utilities ERP | ERP Services and Operations |
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2015 | 2015 |
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Utilities ERP | ERP Services and Operations |
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2023 | 2024 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Event Management | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenText | Legacy | OpenText Documentum D2 | Document Management | Content Management | n/a | 2015 | 2015 |
In 2015, A2A implemented OpenText Documentum D2 for Document Management within the ICT Area responsible for customer management of A2A Energia. The deployment targeted customer-facing and back office operations, covering call center, front-office, back office, customer experience and digital teams.
OpenText Documentum D2 was configured to deliver repository centric document lifecycle management, metadata indexing, role based access controls, full text search and case oriented workspace templates consistent with Document Management best practices. Configuration work focused on document versioning, records controls and workflow orchestration to manage customer correspondence, account documentation and fulfillment artifacts.
The implementation integrated with the ICT Area application landscape that includes CRM SAP 5.0, the offering application SFDC, CTI from Genesys, the public website on open CMS and the provisioning system built on custom Java with Oracle database. Integration points emphasized contextual document retrieval from customer records, embedded content links into CRM and SFDC transactions, CTI driven screen context for call handling and automated handoff of documents into provisioning processes while retaining the enterprise repository as the authoritative store.
Governance and rollout were led by the ICT Area for Customer mgmt of A2A Energia, aligning document access policies with customer management and call center processes. The program formalized workflow templates and access rules to route content across front office and back office teams and established content governance tied to customer experience operations.
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Document Management | Content Management |
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2018 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2015 | 2015 |
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CRM | CRM |
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2014 | 2014 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2012 | 2012 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2014 | 2014 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2013 | 2013 |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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DDoS Protection | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at A2A
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by A2A Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD A2A Technographics
A2A is a Utilities organization based in Italy,
with around 13267 employees and annual revenues of $16.80 billion.
A2A operates a diverse technology stack with applications such as
SmartSignal, Cisco Webex Meetings and OpenText Documentum D2,
covering areas like Asset Performance Management, Audio Video and Web Conferencing and Document Management.
A2A has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as GE Digital, Cisco Systems and OpenText.
A2A recently adopted applications including
Volue Smart Power in 2023, TeamSystem Enterprise Legal in 2021 and AddEvent in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of A2A’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates A2A’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete A2A technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.