AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

AAFT Online Tech Stack and Enterprise Applications

AAFT Online AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IntelliTicks Legacy IntelliTicks Chatbots Chatbots and Conversational AI AI-Powered Application n/a 2022 2022
In 2022, AAFT Online deployed IntelliTicks Chatbots on its public website to introduce conversational self-service for visitors. AAFT Online is a Professional Services firm headquartered in India with approximately 150 employees, and the implementation uses IntelliTicks Chatbots within the Chatbots and Conversational AI category to manage web-based customer interactions. The implementation centers on web widget deployment, configured conversational flows, and intent driven FAQ automation, with the IntelliTicks Chatbots handling visitor intent recognition, scripted dialogue management, and lead capture through embedded forms. Configuration work focused on conversation design, entity extraction for common inquiries, and escalation paths that flag sessions for human follow up when required. Operational coverage is primarily the customer facing website, with the solution supporting sales inquiry capture and first line customer support workflows. Governance and ongoing content management were organized around marketing and support stakeholders, with a conversational content review process and staged updates to dialogue scripts to maintain accuracy and tone. The deployment emphasizes lightweight, front end integration to the website and modular conversation maintenance, using IntelliTicks Chatbots as the primary conversational interface. The narrative positions AAFT Online Application IntelliTicks Chatbots Chatbots and Conversational AI Business Function as a web‑centric conversational layer for customer engagement and lead qualification.
AAFT Online Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2021 2021
Collaboration Collaboration 2022 2022
Collaboration Collaboration 2024 2024
AAFT Online CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2021 2021
Customer Support CRM 2021 2021
Marketing Analytics CRM 2022 2022
Marketing Automation CRM 2021 2021
Tag Management CRM 2021 2021
AAFT Online IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2021 2021
Cloud Storage IaaS 2021 2021
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at AAFT Online

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by AAFT Online Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from AAFT Online IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the AAFT Online digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD AAFT Online Technographics
AAFT Online is a Professional Services organization based in India, with around 150 employees and annual revenues of $15.0 million.
AAFT Online operates a diverse technology stack with applications such as IntelliTicks Chatbots, Google Workspace (Formerly Google G-Suite) and Hotjar, covering areas like Chatbots and Conversational AI, Collaboration and Customer Experience.
AAFT Online has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as IntelliTicks, Google and Contentsquare.
AAFT Online recently adopted applications including Zoho Mail in 2024, IntelliTicks Chatbots in 2022 and Slack Connect in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of AAFT Online’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates AAFT Online’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete AAFT Online technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.