Noida, 201301,
India
AAFT Online Technographics
AAFT Online Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AAFT Online and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 AAFT Online employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AAFT Online has purchased the following applications: IntelliTicks Chatbots for Chatbots and Conversational AI in 2022, Google Workspace (Formerly Google G-Suite) for Collaboration in 2021, Hotjar for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AAFT Online is running and its propensity to invest more and deepen its relationship with IntelliTicks , Google , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AAFT Online revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AAFT Online intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AAFT Online Tech Stack and Enterprise Applications
AAFT Online AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IntelliTicks | Legacy | IntelliTicks Chatbots | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, AAFT Online deployed IntelliTicks Chatbots on its public website to introduce conversational self-service for visitors. AAFT Online is a Professional Services firm headquartered in India with approximately 150 employees, and the implementation uses IntelliTicks Chatbots within the Chatbots and Conversational AI category to manage web-based customer interactions.
The implementation centers on web widget deployment, configured conversational flows, and intent driven FAQ automation, with the IntelliTicks Chatbots handling visitor intent recognition, scripted dialogue management, and lead capture through embedded forms. Configuration work focused on conversation design, entity extraction for common inquiries, and escalation paths that flag sessions for human follow up when required.
Operational coverage is primarily the customer facing website, with the solution supporting sales inquiry capture and first line customer support workflows. Governance and ongoing content management were organized around marketing and support stakeholders, with a conversational content review process and staged updates to dialogue scripts to maintain accuracy and tone.
The deployment emphasizes lightweight, front end integration to the website and modular conversation maintenance, using IntelliTicks Chatbots as the primary conversational interface. The narrative positions AAFT Online Application IntelliTicks Chatbots Chatbots and Conversational AI Business Function as a web‑centric conversational layer for customer engagement and lead qualification.
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AAFT Online Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2021 | 2021 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2024 | 2024 |
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AAFT Online CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2021 | 2021 |
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2021 | 2021 |
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AAFT Online IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at AAFT Online
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by AAFT Online Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||