Ho Chi Minh City, 71911,
Vietnam
AB BEAUTY WORLD Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by AB BEAUTY WORLD and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 AB BEAUTY WORLD employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AB BEAUTY WORLD has purchased the following applications: Haravan Harafunnel Chatbot for Chatbots and Conversational AI in 2022, Slack Connect for Collaboration in 2022, OneSignal for Customer Engagement in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AB BEAUTY WORLD is running and its propensity to invest more and deepen its relationship with Haravan , Salesforce , OneSignal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AB BEAUTY WORLD revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AB BEAUTY WORLD intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Haravan | Legacy | Haravan Harafunnel Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, AB BEAUTY WORLD deployed Haravan Harafunnel Chatbot on its public website. The Haravan Harafunnel Chatbot functions as the company’s Chatbots and Conversational AI layer to handle customer engagement, inbound site inquiries, and e-commerce support on the retailer’s storefront. AB BEAUTY WORLD operates a small Vietnam-based retail team, and the implementation is focused on web-facing conversational workflows rather than broad enterprise middleware projects.
Implementation configuration emphasizes the embedded chat widget, intent-based canned responses, product lookup capabilities, cart recovery prompts, and lead capture forms. Haravan Harafunnel Chatbot is set up with conversation templates and rule-based triggers to triage routine product and order questions, surface product links, and escalate complex queries to human support. These functional modules align the Haravan Harafunnel Chatbot with typical customer service and online sales workflows for a small retailer.
The deployment is embedded into the Haravan-hosted storefront and interacts with the site product catalog and checkout flow to present product information and initiate recovery or conversion prompts. Operational coverage is limited to the AB BEAUTY WORLD e-commerce site and supports customer service, marketing, and online sales functions within Vietnam. No third party integrations beyond the Haravan storefront are disclosed in the available source.
Governance and operations are administered by the store manager and owner, who maintain conversation scripts, update responses to reflect inventory and promotions, and review chat transcripts for content tuning. Rollout was executed directly on the live site with iterative content updates rather than a multi-phase enterprise rollout. The deployment positions Haravan Harafunnel Chatbot to be the primary conversational interface between AB BEAUTY WORLD customers and the retailer’s online sales and support functions.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OneSignal | Legacy | OneSignal | Customer Engagement | CRM | n/a | 2020 | 2020 |
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Customer Engagement, Customer Analytics | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Marketing Analytics, Data Management Platform | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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